We are looking an experienced Hire Desk Coordinator to join a busy company near Chelmsford. This varied role involves supporting the running of the hire desk, and ensuring all related admin is completed whilst providing exceptional customer service.
You will need to have experience within a rental desk environment and be looking to expand your experience and grow with this family run local business. Starting salary will be circa £35,000 and you will be working in the office Monday to Friday.
Due to the location of the company, only applicants with their own transport will be considered for this role.
Key Responsibilities:
Respond to and prepare quotes for customers using internal systems
Manage daily operations of the desk whilst keeping customer details up to date
Run the hire desk proficiently and manage all time sensitive daily tasks
Act as first point of call for customer enquiries via phone and email
Liaise and coordinate with internal and external teams
Provide general administrative support, including any data entryExperience & Skills Required:
Experience within an account management or customer service role
Have worked in or understand hire desks – ideally within plant hire
Able to communicate via email and phone and build relationships
Ability to multitask and prioritise tasks, whilst paying close attention to detail
Confident using IT systems including Microsoft packages
Familiar with CRM systems – ideally within rental industryIf you have the skills and experience required for the role, then the company can offer clear opportunities for progression to help you build on your career, and any interest in relationship building and business development would be advantageous!
For more information or any questions please contact Helen @ Pure for more information