Customer Care Executive - Birmingham City Centre
The rewards
* £26,000 per year
Hours
* Office based
The role of Customer Care Executive
* Create and manage listings, ensuring accuracy of details and compliance with company standards
* Act as the main point of contact for clients, answering queries and providing updates throughout the sales process
* Support the progression of transactions, including assisting with the exchange of contracts and monitoring completions
* Liaise with solicitors, agents, and other stakeholders to ensure smooth progression of sales
* Maintain up-to-date and accurate records of client interactions, transactions, and documentation
* Support clients in understanding auction processes, platforms, and services
* Collaborate with sales, compliance, and operations teams to ensure seamless service delivery
The ideal Customer Care Executive
* Willingness to learn and develop - no prior experience required
* Strong organisational skills with excellent attention to detail
* Good interpersonal and communication skills, both verbal and written
* Ability to manage multiple tasks and deadlines in a fast-paced environment
* Confident learning and using digital systems and platforms
* Previous experience in property administration beneficial but not essential
* An interest in property, auctions, or financial services is a bonus but not required
Based in Birmingham City Centre, working for a rapidly growing property services company with a client-first approach.
#J-18808-Ljbffr