Are you passionate about digital systems and making technology work better for people? One YMCA is looking for a forward-thinking Housing Systems Officer to help us maximise the value of our modern digital tools and applications across the organisation. This is an exciting opportunity to play a key role in the smooth running, development and continuous improvement of our housing systems and wider business applications. The Housing Systems Officer has two key areas of responsibility: • Supporting the Housing Systems Manager in the day-to-day operation of housing systems services, working closely with our managed service providers to ensure systems are provisioned efficiently and effectively. • Working collaboratively with a wide range of One YMCA departments to ensure we collectively achieve the best possible value from our business applications. • You will quickly develop a deep understanding of a diverse portfolio of systems, including: CRM systems, Housing property management systems, Expenses management systems & Finance systems • You will also be actively involved in wider ICT projects, such as: Expanding our use of Microsoft 365, Supporting the development of our cyber security programme, Delivering end user training, Supporting digital change and innovation across the organisation This is a highly varied role that offers the chance to work across all areas of One YMCA and make a real impact on how we use technology to support both staff and service users. Key Responsibilities • Support the smooth, effective operation of housing systems and business applications • Work closely with managed service providers to ensure systems are delivered and maintained efficiently • Engage with teams across One YMCA to understand, scope and improve their business application needs • Assist with ICT projects including Microsoft 365 development, cyber security initiatives and digital transformation • Provide user support and deliver training where required • Help drive continuous improvement in how digital systems are used across the organisation We are looking for someone who: • Is comfortable with change and enjoys learning new systems and technologies • Can demonstrate experience of working with Microsoft Windows systems, including Microsoft 365 / Office 365 CRM systems (such as Salesforce, Pyramid, or similar platforms) • Is enthusiastic about using digital technology to improve business processes and service delivery At One YMCA, you’ll be part of a values-led organisation that puts people at the heart of everything we do! If you feel you have the skills, experience and passion to help us build a better digital technology offering, we would love to hear from you! Apply now and be part of shaping the future of digital services at One YMCA Please note that we are unable to provide visa sponsorship accept applications from individuals who already have the right to work in the UK for the position applied for As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process. At One YMCA, we are an inclusive organisation that actively promotes equality of opportunity for all, welcoming the right mix of talent, skills, and potential. We are committed to creating a working environment where everyone is treated with dignity and respect, regardless This is a Full Time role. Hours per week: 37.5 Working Pattern: Monday - Friday / 37.5 hours per week About Us One YMCA and its subsidiaries, the Early Childhood Partnership (ECP) and Signpost are on an exciting journey to double our impact by 2025. We are over half way through an exciting new strategy launched in the first hour of the new decade, via email where all staff and volunteers were invited to put themselves forward to apply and attend an intensive, three-day Kickstarter Event. By the end of these three days, there was a brilliantly multi-faceted set of themes and ideas, which formed the starting point for the rest of the Mission 25 process to build on. The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do “more and better, together” so that we double our impact by 2025. We deliver a vast array of services across Herts, Beds and Bucks that reach over 135,000 individuals annually. These include: Provision of over 700 units of accommodation for homeless people Move on accommodation for individuals moving onto independent living Housing and practical/emotional support for young asylum seekers Community HUBs hosting a range of activities and meeting space hire Childcare provision in Hertfordshire Family support through a network of children’s and family centres covering Hertfordshire and Bedford Therapeutic and non-therapeutic support for male and female victims of domestic abuse and their children Independent sexual violence services across Bedfordshire, Luton and Hertfordshire Domestic abuse perpetrator reform programmes across Bedfordshire Youth services offering emotional wellbeing support and youth club opportunities for 11-19 year olds alongside our National Airplay programme funded by the RAF Benevolent Fund A community gym where everyone can enjoy the benefits of physical exercise Our values remain at the forefront of how we operate as a charity, and it is important to us that all staff and volunteers can fully buy in to our ethos. The Benefits Benefit 4 Benefit 5 Benefit 6 About Us One YMCA and its subsidiaries, the Early Childhood Partnership (ECP) and Signpost are on an exciting journey to double our impact by 2025. The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do “more and better, together” so that we double our impact by 2025. We deliver a vast array of services across Herts, Beds and Bucks that reach over 135,000 individuals annually. Our dedicated Housing teams provide safe, affordable places to live that feel like home and focus on community spirit and togetherness. Our approach to support is based on strengths, and our residents are always at the core of their own support plans. The support they receive reflects their aspirations to access education, training, employment and volunteering, their future housing needs, and addresses any physical and mental wellbeing needs. Our aim is to empower residents to gain the tools and skills that enable stability, independent living, promising futures, and connection to their communities. Currently, we provide housing services and supported living across 12 different districts in Hertfordshire, Bedfordshire and Buckinghamshire and we are actively recruiting new staff to help even more vulnerable people in the community, changing and saving their lives! One YMCA are known for the delivery of the Dynamic pathway to independence. The dynamic pathway to independence is a seamless, continuous movement towards independence with each resident a journey which is planned out on a person centric basis towards full independence, which is split into 5 distinct phases. We deliver a vast array of services across Herts, Beds and Bucks that reach over 135,000 individuals annually. We deliver a vast array of services across Herts, Beds and Bucks that reach over 135,000 individuals annually. These include: Community HUBs hosting a range of activities and meeting space hire Childcare provision in Hertfordshire Family support through a network of children’s and family centres covering Hertfordshire and Bedford Therapeutic and non-therapeutic support for male and female victims of domestic abuse and their children Independent sexual violence services across Bedfordshire, Luton and Hertfordshire Domestic abuse perpetrator reform programmes across Bedfordshire Youth services offering emotional wellbeing support and youth club opportunities for 11-19 year olds alongside our National Airplay programme funded by the RAF Benevolent Fund Our Values We champion RESPECT so everyone can belong We show COMPASSION so everyone can contribute We inspire GROWTH so everyone can thrive Current Benefits Health Cash Plan Covers healthcare expenses from optical and dental care to therapy treatments. Shared pot for children included. EAP & Doctorline Confidential help and advice line (24 hours) on medical, legal, and domestic issues. Rewards & Discounts Special offers from hundreds of leading online and high street retailers & Discounts on gym memberships. Birthday and Wellbeing day off One day additional leave day for every year of service up to 5 days. Leave & Support Support for your child, IVF treatment, and through challenging times. Career Pathway Training & Development with a clear pathway for you to grow. Documents