Overview
Tesco Colleague - Phone Shops - Taunton Superstore at Tesco
Salary: our Phone Shop colleague rate of pay starts from £12.87 per hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.
We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Responsibilities
* Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
* You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
* Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
* Creating an impression for customers that you can be proud of, role modelling high standards of dress and being ready to serve customers.
* Following the service culture in your department, role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
* Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines and demonstrating due diligence in your department.
* Supporting your manager to control costs on your department and deliver budgets, maintaining stock record accuracy and being prepared for stock control routines.
You will need
* A passion for delivering great service, greeting customers with a smile, and serving them with pride
* The drive and motivation to work in a sales and service environment
* Ability to adapt to working in a fast-paced, ever-changing environment
* A passion for human connection
* The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success
* To be at work on time, well presented and ready to be a brand ambassador
What’s in it for you?
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* Discounts including Colleague Clubcard benefits with family sharing options
* Access to free wellbeing services and resources
* Exclusive colleague deals on handsets and SIMs
* Life cover and an award-winning pension with employer contributions
* Benefits to suit you, including discounts, shares, and cycle-to-work schemes
* Uniform provided and inclusive policies to support life moments
* Access to colleague networks and information about available benefits
About Us
Our vision is to become every customer's favourite way to shop. Our core purpose is “Serving our customers, communities and planet a little better every day.” We are committed to diversity, equity and inclusion and providing a fully inclusive and accessible recruitment process.
We’re proud to have Disability Confident Leader accreditation.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over 18 for roles that require early mornings or late evenings, or certain departments.
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