Job Title: Customer Service & Logistics Coordinator
Location: Trafford, Manchester
Salary: £28,000 - £32,000
Overview
A great opportunity has arisen for a proactive and organised Customer Service & Logistics Coordinator to support UK, European, and export customers within a busy manufacturing environment. In this role, youll process orders, prepare export documentation, coordinate transport, and maintain strong customer relationships. You'll work closely with internal departments to ensure smooth order fulfilment while continuously looking for ways to improve processes and service quality.
What youll do
1. Process UK, European, and export sales orders accurately and issue timely order confirmations
2. Prepare transport and shipping documentation in line with ADR, IMDG, IATA and other regulatory requirements
3. Respond to customer enquiries professionally and within agreed timescales
4. Build and maintain strong customer relationships within assigned regions
5. Plan deliveries efficiently, considering consolidation opportunities and customer requirements
6. Maintain consignment stock records and ensure accurate monthly invoi...