Job Description
Freshwater Recruitment is leading the search for an experienced Change Manager to support a major digital integration programme within a well-established UK retailer.
This contract role is all about the people side of change. You’ll play a pivotal part in integrating a newly acquired business into a single Target Operating Model, ensuring colleagues are supported, engaged and set up for success as processes, systems and ways of working evolve.
Key Responsibilities
1. Lead end-to-end change management activity across people, process and technology
2. Deliver core change outputs including impact assessments, stakeholder mapping, communication and engagement plans, training plans and adoption tracking
3. Partner with integration and project managers to align change activity with programme milestones
4. Work with training teams and third-party providers to support super users and end users through go-live
5. Design and deliver clear, joined-up communications in collaboration with internal communications teams
6. Coach leaders, managers and supervisors to fulfil their roles as change sponsors
7. Track change readiness, adoption and sustainability, reporting insights and risks to senior leadership
8. Facilitate workshops and briefings to build understanding and commitment to the new ...