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Litigation support assistant

Gloucester
AXA
Support assistant
£20,000 - £25,000 a year
Posted: 21 September
Offer description

Do you have an interest in Litigation Support? You'll join as an assistant and become a vital part of our Claims and Defence teams. You'll provide essential administrative support to ensure the smooth and efficient running of our litigation processes.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) towards the end of 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.

We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

What you'll be doing:

* Drafting non-complex Court Documents for Claimant and Defendant Litigation teams
* Processing of Issued claims, Judgments and Discontinuances electronically to the County Court Bulk Centre
* Printing documents and preparing trial bundles for the Court
* Setting up new litigation files using case management script and management of E filing and setting of prescribed schedules
* Handling cheques received by LSU by recording, logging onto the system and notifying Finance cashiers
* Sending of instructions to panel costs draftsmen for negotiation
* Managing incoming and outgoing post and scanning post and running of allocation scripts
* Ordering of general stationary, printer toners and other general office stock using Coupa
* Dealing with reception duties including managing incoming phone calls for the litigation teams, signing in visitors, receiving deliveries and taking boardroom bookings

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.

We know that some candidates may be discouraged from applying if they don't meet every requirement. If you're excited by this job and the prospect of working at AXA but you're not sure you tick every box, we'd still encourage you to apply.

What you'll bring:

* Previous experience in administration
* Good knowledge of programs e.g. Word, Excel and Outlook
* Basic Understanding of the Civil Procedure Rules in particular the Civil Procedure Rules (CPR) Part 8 and its Practice Directions

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

For an overview of this role, please contact Amy Morgan, Defendant Litigation Manager at

What we offer:
At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

* Competitive annual salary
* Annual company & performance-based bonus
* Contributory pension scheme (up to 12% employer contributions)
* Life Assurance (up to 10 x annual salary)
* Private health cover
* 25 days annual leave plus Bank Holidays
* Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
* Wellbeing services & resources
* AXA employee discounts

To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to

Who we are:
AXA UK Support Functions power AXA's three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you've got heaps of experience and qualifications behind you, or you're just starting out, we'll give you the support and opportunities to help you grow and develop with confidence.

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