Aftersales Support Assistant - Northumberland Join our team at Haggerston Castle Holiday Park in Berwick- Upon- Tweed on the shores of Northumberland with its beautiful beaches and lots of Haven fun. Beal, Near Berwick-upon-Tweed, Northumberland TD15 2PA GBR Job Details Position: Aftersales Support Assistant Type: Full-Time / Part-Time / Seasonal Pay Rates: Up to 12.21 per hour depending on age We are looking for a detail-oriented Aftersales Support Assistant to join our team in delivering an exceptional experience to our holiday home customers. This role plays a vital part in the presentation and final delivery of our holiday homes, ensuring each unit is immaculately cleaned, dressed, and ready for handover to its new owner. Key Responsibilities - Clean and prepare holiday homes to a high standard before handover. - Dress and stage homes with soft furnishings, d cor, and essentials to enhance visual appeal. - Conduct handovers to new owners, walking them through the features and ensuring a warm, professional welcome. - Liaise with the sales and maintenance teams to ensure homes are ready on time. - Carry out basic checks to ensure homes are safe, clean, and fully functional. - Assist with minor snagging tasks and coordinate any additional aftersales support as needed. Requirements - A proactive and reliable team player with excellent attention to detail. - Good communication skills and a friendly, customer-first attitude. - Comfortable working independently and managing a varied workload. - Experience in housekeeping, cleaning, property staging, or customer service is an advantage. What We Offer - Attractive pay with overtime opportunities. - An inclusive, supportive work environment. - Comprehensive training and ongoing support. - Career development opportunities, including fully funded qualifications. - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! How to Apply We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk