Overview
We are seeking a friendly, reliable, and customer-focused Front of House Assistant to join our team. This role is key to creating a welcoming atmosphere and ensuring every guest enjoys an exceptional dining experience. The ideal candidate will have a passion for hospitality, strong communication skills, and the ability to thrive in a fast-paced environment.
Duties
* Greet and welcome guests warmly, ensuring a positive first impression.
* Take food and beverage orders accurately and efficiently.
* Serve food and drinks promptly while maintaining high service standards.
* Assist with setting up and clearing tables to ensure a clean and organised dining area.
* Handle customer enquiries and resolve any issues professionally and courteously.
* Process payments accurately using the POS system.
* Support the bar and kitchen teams to ensure smooth service during busy periods.
* Maintain cleanliness and hygiene standards in line with health and safety regulations.
* Assist with opening and closing duties as required.
Experience
* Previous experience in a front of house, hospitality, or customer service role is preferred but not essential.
* Excellent communication and interpersonal skills.
* A positive attitude and the ability to work well within a team.
* Ability to multitask and remain calm under pressure.
* Basic knowledge of food safety and hygiene practices is desirable.
* Flexibility to work evenings, weekends, and holidays as needed.
Job Type: Full-time
Pay: From £12.21 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Flexitime
Work Location: In person