Ready to build a career with purpose? Are you looking to grow your career in a forward-thinking, environmentally focused business? Do you want to play a key role in driving greener solutions across the UK and Europe? If so, Go Green has an exciting opportunity for you. We’re expanding our Projects team and are hiring for multiple roles across Customer Service, Supply Chain, and Account Management. As we scale our services across Europe, we’re looking for passionate, driven individuals who want to contribute to meaningful change while advancing their careers. At Go Green, we invest in our people. Whether you're starting out or looking for your next challenge, we offer comprehensive training and ongoing support to help you reach your full potential. As a Customer Service / Administration / Contracts Executive, you’ll play a crucial part in the rollout of Go Green’s European service offering. This role involves supporting customer and supplier relationships, managing operational workflows, and ensuring excellence in service delivery. Duties & Responsibilities: Manage and nurture a portfolio of client accounts, ensuring satisfaction and retention. Act as the first point of contact for customer enquiries, resolving issues efficiently and professionally. Liaise with supply chain partners daily to coordinate orders and maintain service standards. Maintain accurate and compliant customer and supplier documentation. Log client communications, pricing updates, and service data using internal systems. Identify and act on opportunities to upsell or cross-sell relevant services. Handle a range of administrative tasks with accuracy and attention to detail. Continuously contribute ideas to improve internal processes and the overall customer journey. Essential Attributes: Bilingual in Portuguese, Spanish, or Polish. Strong organisational and time management abilities. Confident and personable, with a customer-first mindset. Excellent communication skills and high attention to detail. Capable of making sound decisions independently and efficiently. Comfortable working in a dynamic and varied role. Demonstrated negotiation skills. Good geographical knowledge of Portugal, Spain, or Poland. Why join us? Opportunity to shape the future of sustainable business practices across Europe Career development and full training from day one. Supportive team culture with a focus on continuous improvement. Benefits 30 days annual leave (including bank holidays), increasing to 33 days' with length of service Attendance bonus scheme Health benefits scheme Life assurance Charity volunteering opportunities Free onsite parking Full training and progression plan Attendance bonus scheme Social gatherings Equality, Diversity and Inclusion Go Green Ltd is committed to providing an inclusive, safe, and harmonious work environment that values and supports all individuals. As part of our Equality, Diversity and Inclusion (EDI) Policy, we are committed to creating a culture where everyone has equal access to opportunities and resources. To align with this, we have an Inclusive Recruitment Procedure which is founded on the following values: Equity: Strive to provide equal opportunities for all candidates. Transparency: Embed an open culture throughout our recruitment process with the aim of building trust and accountability. Collaboration: Seek insight from a diverse pool to gain varied perspectives, whilst also reducing the risk of bias in decision making. Continuous Improvement: Conduct regular and consistent reviews of our recruitment process and practices, analysing its effectiveness and most importantly how it aligns with best practices in diversity and inclusion. To be transparent and provide insight, because we believe its important, here's a list of all of our policies relating to embedding an inclusive culture at Go Green Ltd: Equality, Diversity and Inclusion Policy Inclusive Recruitment Procedure Menopause Policy Whistleblowing Policy Mental Health Policy We are looking forward to hearing from you! If you have any questions regarding this vacancy, you can get in touch with our recruitment team by emailing [email protected] or calling (01302) 898877.