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Controller and on-day planner

Tipton
DMN
Controller
Posted: 3h ago
Offer description

4 days ago Be among the first 25 applicants

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Are you a master of logistics who thrives in a fast-paced, ever-changing environment? We’re looking for aControl and On-Day Plannerto join our industry-leading operations team and ensure our drivers are managed effectively, our service is delivered on time, and our customers stay happy.

About the Role

As a Control and On-Day Planner, you’ll play a key role in planning, re-planning, and managing daily workloads for a team of drivers, ensuring our service is always efficient, cost-effective, and customer-focused. This is a hybrid role which includes working from home and occasionally working at our Tipton depot.

You’ll be expected to:

* Re-plan and rebook same-day work in real-time to meet OTIF targets
* Keep all planning tools (DMN, driver calendar, planning sheet) fully updated
* Communicate clearly with drivers, provide support, and ensure every route has a home plan
* Maximise driver productivity and ensure daily KPIs are met or exceeded
* Monitor cost efficiency (travel, fuel, job value) and proactively manage workload via bidding platforms
* Progress-chase AM/PM jobs to keep operations running smoothly
* Liaise with customer service and assist with complaint resolution
* Ensure compliance with HSE standards and company policies
* Support team initiatives and provide Out of Hours cover as required

Who We’re Looking For

We’re seeking someone who is confident, proactive, and highly organised, with:

* Excellent UK geographic knowledge
* Proven experience planning drivers/trucks within the UK
* Strong IT skills, including real-time data entry and communication platforms
* The ability to stay calm under pressure and adapt quickly to new challenges
* A customer-first mindset with a focus on detail, accuracy, and service delivery
* Exceptional verbal and written communication
* Strong multi-tasking and prioritisation abilities
* Decision-making confidence, balancing cost, driver morale, and service KPIs
* High level of professionalism and teamwork

Success in This Role Means:

* All drivers have next-day plans by 3pm
* Travel and platform costs are within budget and justified
* Minimum 1.9 driver productivity rate across the team
* High customer satisfaction and rapid issue resolution

Ready to take control of your logistics career?

Apply today and become an essential part of a high-performing, forward-thinking operations team where no two days are the same – but everyday is rewarding.


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Accounting/Auditing and Finance
* Industries

Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at DMN by 2x


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