The Northfield Hotel is located on the outskirts of the beautiful fishing town of Minehead, Somerset. Set within 2 acres of beautifully manicured gardens, this 3* property with 29 bedrooms is open year-round servicing leisure guests, locals and groups alike. We have a fabulously close-knit team who love to work together. We also boast stunning views from our elevated position from the coast to the Quantocks, Brendon Hills and indeed Exmoor itself.
Job Summary:
We are seeking a dedicated Server to join our team. The ideal candidate will have a passion for hospitality and providing exceptional guest service. As a Server, you will play a key role in ensuring an enjoyable dining experience for our customers.
Your Role:
* To welcome & greet each guest as they enter.
* To ensure each guest is served with in a timely manner.
* To ensure food and drinks ordered are delivered in a timely manner.
* To maintain the high standards of cleanliness.
* To provide and promote a welcoming, friendly, personal and professional service.
* To ensure all guest expectations are reached and always exceeded.
* Open and close areas following correct procedure forms.
* To always promote the restaurant / bar and the hotel standards
* To gain guest feedback for the restaurant / bar and the hotel and feed back to your manager
* To assist guests enter the restaurant, carrying their drinks where possible.
* To monitor the quality of food offered
* To control the security of the hotel and Report work related accidents, or other injuries immediately upon occurrence.
* Support your colleagues and assist coaching new starters through their probation periods.
* Maintain and striving to improve standards of service.
* Maintaining a fast and effective service
* Monitoring and keeping a close relationship with the kitchen to ensure guests receive their food in timely manner.
* To be able to professionally take a Food & Drinks order from guests
* Process payments and operate the POS system efficiently
Experience:
- Previous experience in a restaurant or hospitality setting is preferred
- Strong time management skills to handle multiple tasks simultaneously
- Knowledge of basic food preparation and food safety guidelines
- Ability to work collaboratively with kitchen and waitstaff teams
- Excellent guest service skills with a focus on customer satisfaction
- Basic math skills for handling transactions accurately
Join our team and enjoy a dynamic work environment where you can showcase your hospitality skills and grow in the restaurant industry.
Job Type: Part-time
Pay: Up to £12.21 per hour
Expected hours: 16 per week
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
Experience:
* Hospitality: 1 year (required)
* Bartending: 1 year (required)
Work Location: In person
Application deadline: 10/10/2025
Reference ID: Server / Waiter / Waitress