As a Retail Sales Colleague you don't need an in-depth knowledge of tech before you join the team. All new colleagues attend a two to three day induction either virtually or at our academy in Fort Dunlop, Birmingham. Here you’ll gain valuable skills and knowledge to help you sell, serve and support our customers and make amazing happen. From supplier training and demos ahead of launches to testing the latest products, we’ll give you the confidence you need to ensure your recommendations are top‑notch. Our Sales Colleagues work flexibly across our opening hours, which typically include Saturdays and Sundays. Our stores are open 7 days a week generally between 9am and 8pm, but will vary locally.
Responsibilities
* Asking the right questions to match customers with products.
* Making every customer interaction memorable.
* Offering support services like delivery and installation, recycling and ways to pay.
* Contributing towards the overall sales performance of the store.
* Working across different departments and product ranges.
* Supporting with the running of the store by completing operational tasks.
Qualities and Requirements
* Approachable and friendly.
* Keen to learn about the latest technology.
* Comfortable achieving personal sales, service and customer experience targets.
* A strong team player, confident working across all parts of the store and winning as a team.
Hours and Pay
8‑15 hours per week, with flexibility to work additional hours. Pay: £12.71 per hour plus an average bonus of 89p per hour, raising to £13.01 on successful completion of the probation period.
Benefits
* Monthly performance‑related bonus.
* Product discounts on the latest tech.
* A range of wellbeing initiatives.
* 30 days of annual leave, including bank holiday entitlement.
* Competitive pension scheme for permanent colleagues.
Join our Retail team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, ongoing training and skills for life. Where possible, we’ll offer you flexibility to fit your work around your other commitments, all with the support of your manager. As the biggest recycler and repairer of tech in the UK, we are in a position to make a real impact on people and the planet.
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