Overview
Hours: 22 hours per week
Location: Eastgate Shopping Centre, SS14 1AE
Base pay range
This range is provided by eurochange. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Intro
Join Us as a Retail Sales Assistant, and inspire our customers! Are you passionate about delivering an exceptional experience that makes customers feel excited and confident about their travel plans? Do you love connecting with people, understanding what matters to them, and helping them get the best value for their money?
Responsibilities
* Delivering outstanding, friendly service that turns first-time customers into loyal fans
* Building genuine rapport with each customer to understand their travel plans, needs, and concerns
* Using your knowledge and enthusiasm to recommend the best products and services for every customer
* Engaging in conversational selling to match products to customers’ needs in a way that feels natural and supportive
* Sharing trusted advice on exchange rates, currency options, and how to get the most value for their money
* Accurately processing transactions while ensuring full compliance with financial regulations
* Keeping your bureau secure, presentable, and welcoming at all times
* Promoting additional products and services to enhance each customer’s journey and make their travel experience simpler and better
* Taking ownership when your manager is away, keeping the bureau running smoothly
* Supporting new colleagues during onboarding and sharing your knowledge with the team
* Being flexible to work in nearby branches when needed, helping the team succeed wherever you’re needed
The Stand-Out Qualities to Be Part of #Teameurochange
* At least 1 year of experience in retail sales, cash handling, and customer service
* Confident, friendly, and positive attitude - you make customers feel welcome and valued!
* Strong communication skills, with the ability to build rapport and trust quickly
* High levels of accuracy and attention to detail when handling transactions
* A natural flair for selling and exceeding customer expectations
* Flexibility to adapt, work independently, and travel to nearby locations if required.
Our Perks
* Colleague Rate on Travel Money
* 28 days holiday (inclusive of bank holidays)
* Access to our Retail Incentive & Bonus Schemes
* High Street Discounts
* Free 24/7 Virtual GP service for you and your family
* Cycle to Work Scheme
* Employee Wellbeing & Financial Support through Retail Trust
* Employee Assistance Programme - because you matter!
* Wagestream - access to flexible pay - get your earned wages when you need it!
* Recognition Awards for outstanding service
* Additional holiday entitlement after 1 year
* Life Assurance …and much more!
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Sales and Business Development
* Industries
* Retail
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