Overview
Delaware North UK is hiring a full-time Senior Hospitality Manager at Wembley Stadium, London. In this electric environment, there is always something different to get excited about. As a Senior Hospitality Manager, you will be managing the catering within hospitality areas, confidently communicating with both guests and collaborative teams to deliver first-class guest experiences. If you are the positive, personable, and self-motivated leader we are looking for, take a shot at your new job with us. Kick off your best career move yet, and apply to join our valued team in this fantastic atmosphere.
The expected pay for this role is £55,000.
Responsibilities
* Lead a dedicated team of hospitality managers and supervisors, supporting training and development of team members, and demonstrating exceptional guest service
* Plan and support hospitality services at Wembley Stadium with strong organisational skills and resources, ensuring guest focus in all decisions
* Collaborate with the meetings and events sales team in new business opportunities, as well as build strong relationships with senior leaders and provide administrative assistance as needed
* Follow all finance, payroll, and purchasing company procedures, and produce accurate post-event reporting
* Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North\'s policies and standards of excellence
Qualifications
* Degree in related field or 5+ years\' experience, with 1+ years\' management experience
* IT literate including Microsoft Office
* Operational experience in a similar setting, with 3 years\' experience in a similar role and 5-6 fine dining environment is beneficial
* Operational experience in all service methodology of food & beverage delivery - restaurant, fine dining, banquet, buffet, small plate is essential
* Qualifications and knowledge of management or the Food & Beverage industry within hospitality and catering is beneficial - Personal Alcohol License & Inclusivity in Wine WSET are beneficial
Background
Since its opening in 2007, Delaware North have been the proud hospitality provider at the iconic Wembley Stadium, home to England\'s National Football Teams. As the UK\'s most significant sports and entertainment venue, Wembley Stadium hosts major events, giving Delaware North team members opportunities to build memorable experiences for guests. Wembley Stadium has hosted numerous high-profile events and tours, contributing to a dynamic work environment.
Benefits
* A generous 33-day holiday allowance (including bank holidays)
* Favourable pension contributions
* Free meal on event days
* Experience in a dynamic workplace hosting major international sporting events and concerts
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