This is a full-time, permanent opportunity to manage and lead a domiciliary care service regulated by the CQC. You'll be responsible for operational delivery, staff leadership, and ensuring the highest standards of care.
Client Details
Our client is a London-based charity delivering homecare services under contract with a local authority. Rooted in a long-standing ethos of compassion and respect, they support vulnerable adults to live independently in their own homes. The organisation is committed to safeguarding, quality assurance, and continuous improvement.
Description
* Lead day-to-day operations ensuring high-quality care.
* Ensure compliance with CQC standards and all relevant legislation.
* Collaborate with the CEO to manage services within organisational policies.
* Promote company values and person-centred care philosophy.
* Oversee client assessments, care planning, and risk management.
* Manage staff recruitment, training, supervision, and performance.
* Monitor service delivery, budgets, and resource allocation.
* Maintain accurate records and reporting systems in line with legal requirements.
* Resolve complaints and incidents with the Compliance and Quality Manager.
* Build relationships with local authorities, agencies, and commissioners.
Profile
* NVQ Level 5 in Leadership and Management in Health & Social Care (or willingness to work towards it)
* Experience managing CQC-regulated domiciliary care services
* Strong leadership and team management skills
* Excellent communication and partnership-building abilities
* Knowledge of safeguarding, medication management, and health & safety
* A compassionate, non-judgemental approach to care
* Commitment to continuous learning and professional development
Job Offer
* Salary: £38,000-£45,000 depending on experience
* Full time office requirement in Victoria
* Nest pension scheme after 3 months
* 6-month probation period with full support
* Opportunities for training in values-led care
* A collaborative, inclusive working environment
If you are passionate about leading care services and making a difference in the not-for-profit healthcare industry, we encourage you to apply today
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