A housing service provider in Basingstoke is seeking a Real Time Analyst to ensure optimal use of resources within the Customer Service Centre. This role involves managing intraday performance, scheduling staff, and collaborating with stakeholders to achieve service goals. The ideal candidate will have strong analytical, planning, and communication skills. Benefits include 25 days holiday, a generous pension scheme, and wellness programs. This full-time role allows for a balance of home and office working and is fixed-term until January 2027.
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