Team Leader | Full time | Customer Access – Homes for Ukraine Scheme | Accrington, Lancashire
This role is offered by Lancashire County Council. Salary is £36,363 – £40,777 per annum. Working hours are 37 hours per week. It is a fixed‑term, full‑time position under the Customer Access – Homes for Ukraine Scheme in Accrington, Lancashire.
Responsibilities
* Lead and line‑manage a team of Customer Service Advisors within the Homes for Ukraine Team.
* Support a mixed team of English and Ukrainian nationals, adopting an adaptive and supportive management style.
* Develop knowledge of resettlement schemes in the UK (training will be provided).
* Collaborate closely with the Service Manager and the Lancashire Refugee Integration Team.
* This position has become available due to the retirement of the previous post holder; any extensions will be subject to funding.
Hours of Work
Opening hours are from 8:00 am – 5:00 pm Monday to Friday (excluding all Public Bank Holidays).
Opportunities and Benefits
We provide excellent career and progression opportunities and have a number of exciting roles that offer staff the chance to progress.
If you are an existing Lancashire County Council employee you must apply via the internal vacancies option on Oracle Fusion by logging in and selecting My – Current Jobs.
For enquiries or an informal discussion, contact the hiring manager at thomas.procter@lancashire.gov.uk.
Interviews are likely to take place between 18 December and 23 December.
In return Lancashire County Council offers a range of benefits, details of which are available on the LCC Vacancies website.
We reserve the right to close down a vacancy early, before the closing date, if sufficient applications are received.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Other
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