About the role
We are excited to offer a fantastic opportunity for an experienced Credit Controller / Accounts Receivable Specialist to join our finance team. Reporting directly to the Finance Manager and working within a small, collaborative team of three, you will play a key role in managing the company's receivables.
The successful candidate will bring at least three years of experience in credit control or accounts receivable, with excellent communication skills and the ability to build strong relationships with both customers and colleagues. You will be confident in managing debts in a professional yet personable manner, while also contributing to a positive and supportive team environment.
In addition to day-to-day credit control responsibilities, you will prepare and distribute weekly and month-end reports, including aged debt summaries and cash collection analysis. A solid understanding of finance systems and strong Microsoft Office skills, particularly in Excel, are essential for success in this role.
Key responsibilities
* Monitoring and managing aged debt to ensure the timely collection of outstanding payments
* Building and maintaining strong relationships with customers to support effective credit control
* Chasing overdue invoices via phone, email, and written communication in a firm but professional manner
* Investigating and resolving customer payment and invoice queries
* Allocating incoming payments and reconciling customer accounts
* Performing monthly debtor reconciliations and assisting with month-end close activities
* Preparing and distributing month-end reports, including aged debt summaries and cash collection analysis
* Liaising with sales and finance teams to assess creditworthiness and resolve account queries
* Working alongside Regional Account Managers to support credit control activities and ensure prompt cash collection
* Maintaining accurate and up-to-date records of all communications and actions taken
* Supporting the continuous improvement of credit control processes and reporting
What we're looking for
* Proven experience in credit control or accounts receivable roles (ideally 3+ years)
* Experience using SAP S/4HANA or a similar ERP system
* Proficiency in Microsoft Office applications, particularly Excel
* Excellent communication and interpersonal skills
* Ability to build rapport with both customers and colleagues
* Strong attention to detail and a high level of accuracy
* Ability to work independently and manage workload effectively
* Solid understanding of credit control procedures and financial reporting
Location: Rugby, Warwickshire
Job Type: Full-time, Permanent (on-site)
Salary: Up to £30K (Dependent on Experience)
Holiday Entitlement: 25 days annual leave (plus bank holidays)
Working Hours: 40 hours per week
(including 1-hour paid lunch break each day), Monday–Friday, 09:00–17:00
Application closing date: 31st October 2025
Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
Benefits:
* Company pension
* Employee discount
* On-site parking
Ability to commute/relocate:
* Rugby CV23: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
* Will you now or in the future require sponsorship for employment visa status?
Experience:
* Accounts receivable: 3 years (preferred)
Work Location: In person