Location: Bristol (Hybrid)
In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
Job Description
Team Manager – Benefits & Recognition
This role will operate within the Shared Services, People function and be responsible for and support activity across all regions globally. The role holder will therefore be required to work across multiple disciplines within the Reward Operations function, building knowledge and capability to include benefits, recognition, and overall total rewards to provide effective support to projects and business as usual activities.
A role you will love
The role will lead on key delivery aspects relating to our global benefits offerings and recognition programmes. You will lead a team that will deliver outstanding service, providing advice and guidance to employees and managers, whilst managing critical suppliers and support business change initiatives.
Key Responsibilities
As the Team Manager for Benefits and Recognition you will establish and deliver on annual & ad hoc projects, such as benefits enrolment programmes, pensions enrolment, and recognition programmes. Other key responsibilities:
* Lead, coach and develop the team (multi-jurisdictional), driving high performance using a range of performance management techniques ensuring appropriate training, development, and succession planning.
* Collate and analyse data relating to team activities, providing insight, and identifying improvement opportunities. Providing coaching & upskilling to the team.
* Manage all our vendors on operational matters globally including reviewing SLAs, and service improvement.
* Ensure benefits and recognition processes are compliant with legislative and tax requirements.
* Ensure all compliance checking & testing is completed, investigating and documenting failings or near misses.
* Oversee employee communications relating to benefits and recognition ensuring that communication and collateral is clear, accessible and on brand.
* Lead on key global benefits transformation projects across the breadth of the total rewards offering as required.
What will you bring to the role?
To be successful as the Team Manager for Benefits and Recognition you will have significant experience within a Rewards, HR or Employment Law environment. Other Key Skills:
* People/HR generalist experience, with sound knowledge of employee benefits and experience of employee relations, payroll, service delivery & reward.
* Strong and significant experience of managing an operational team.
* Project management experience, with exposure to lean methodology.
* Experience of implementing and monitoring performance against SLA’s and KPI’s, delivering status reporting.
* Proven track record of driving business change and managing senior stakeholders.
* Ability to lead a team across multiple jurisdictions.
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
About Us
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work
At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills.
For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
About The Team
Our Shared Services teams support all of our business lines behind the scenes. Across the world, we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team. Join our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Human Resources
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