About BDO
BDO is the leading mid-tier professional services provider globally. In 2024, we recorded global revenues of over US$15 billion across our core service lines - Audit & Assurance, Tax, Advisory, and Business Services & Outsourcing. With a worldwide community of over 119k professionals operating in 166 countries and territories, we’re dedicated to helping our clients navigate complex financial and strategic challenges, aligned to our core purpose ‘People helping people.’
More information about BDO can be found on www.bdo.global.
Why join us?
A great place to work
Building a thriving global team is an essential pillar of our bold new vision Global solutions. Driven to be the best. - so it’s no surprise that our offices around the world are regularly recognised with awards and accolades. We’re a people-powered business, with a diverse, dynamic and inclusive international team who are committed to excellence, innovation, and integrity.
Professional growth
Our collaborative, international environment fosters professional growth and development, to ensure that all our people thrive. We’re committed to transferring and sharing resources, knowledge, skills, and experience across our organisation, and our Global Mobility Programme provides the gateway to a whole world of opportunities.
Make a difference
We believe businesses have both an economic imperative and an ethical responsibility to contribute to a more sustainable and equitable world. In 2021, we committed to achieving net-zero carbon emissions by 2050 or sooner. As part of our global sustainability efforts, we continue to integrate responsible practices into our operations and work with clients to support their own net-zero journeys. In addition, we’re proud to support thousands of colleagues around the globe to ‘give back’ in the communities in which we operate.
Position: Product Owner
The purpose of the Product Owner is to work with our Stakeholders to ensure they successfully increase the value of their digital development efforts. This is achieved by defining, designing and prioritising digital product features of the programs/services provided by BDO Global IT.
The Product Owner translates the product vision into the product roadmap and weighs the different requirements coming from different stakeholders to realise the highest business value. Product Owners lead the Product Teams and are accountable for developing, managing, and supporting their Product(s). The product owner is responsible for:
* Managing the relationship with their Business Owner.
* Working with Business Owner on prioritisation of the backlog.
* Setting the roadmap for their Product to determine the inclusion of feature releases in each version.
* Managing the Team to support their Product (you make it, you own it, you fix it).
* Delivering any upgrades or enhancements required for their Product.
* Facilitating any required user acceptance of upgrades to minimise business disruption.
* Communicating and articulating the benefits of any new features and how they can help BDO deliver on its strategic goals.
* Assisting in the adoption of new features to empower the users of their Product.
* Maintaining the quality of their Product.
Each Product Owner will be accountable for recommending the tools their Team will require to successfully support and develop their Product(s). These tools will be reviewed in the context of an agreed and approved set of tools to ensure consistency in process, capability, and delivery.
Key accountabilities
Performance and progress in the following areas will be the priorities for this position:
Product management
* Develop a clear vision about the direction of the product, that will ensure a maximum business value of the product and realizing ROI in alignment with the most important stakeholders of the product
* Own the design and build of the BDO Global IT products and services, including maintaining and prioritising the product backlog of features, enablers and defects
* Determine the product vision and roadmap within the boundaries defined by the Global IT vision
* Develop and maintain an appropriately prioritised backlog of user stories for implementation
* Develop appropriately detailed specifications for product features so that they are clearly understood by the development teams
* Use data analysis and reporting to drive product decisions, stakeholder engagement and backlog prioritisation
* Coordinating between Global IT technology teams and firms’ technology teams to deliver the product or service
* Prioritise and maintain the product backlog, ensure refined backlog is always ready for the development team
* Successfully deliver high quality content & design that provides substantial and measurable business outcomes for firms
* Identify and implement opportunities to leverage the latest technologies (AI, Big data) to enhance the product and efficiencies.
Scheduling & communications
* Responsible for communicating the vision to the scrum team; this extends from authoring user stories and specs that deliver an outstanding user experience to maintaining a well-managed user story backlog and delivery process to maximise team velocity
* Ensure regular communication and scheduled meetings with individual firms to be appropriately advised, informed, and facilitated around their specific business requirements
* Communicate effectively, develop strong relationships, and collaborate with internal and external stakeholders to ensure time-effective bespoke content.
Technical design & integration liaison
* Work closely with Architects and Integrators to ensure alignment, knowledge and awareness of ongoing deployments & changes.
* Responsible for working with architects and development teams to ensure that business, quality and functional goals are met with each product release
* Available during sprints to the team to clarify any issues surrounding bugs, feature and scope.
* Validate the solutions and verifies whether the quality is acceptable from a business and end-users perspective
* Act as an ambassador for the product internally and externally, and as the primary technical contact for queries related to the products
* Inspire and motivate the development teams to deliver innovative and exciting solutions with an appropriate sense of urgency
Troubleshooting & issue resolution
* Focus on delivering quality solutions in a timely and effective manner in close cooperation with the Service Desk
* Support and contribute to the resolution of operational issues encountered by users of the solution and contribute to the respective Route Cause and Problem analysis activities.
Reporting
* Clearly communicate the product roadmap to deliver against program vision, goals and priorities
* Milestone reporting on product status to the Project or Portfolio Manager
* Provide detailed written specifications for business, design and technical review.
Qualifications and experience
* Tertiary qualifications in Information Technology or a related discipline (e.g. University degree), entry-level vendor-aligned certification (e.g. Scrum alliance/Scrum org.) required
* At least 5 years’ experience as a Product Owner in a complex, professional global environment
* Data driven and demonstrated experience using AI, big data, analysis and research to produce product decisions
* Experience developing, analysing and designing digital products and software
* Strong stakeholder management skills at all levels with excellent communication skills both verbal and written
* Strong understanding of Agile/ITIL methodologies
* Proactive self-starter capable of managing multiple priorities in a face-paced environment
* Demonstrate expertise in product lifecycle, UX/CX design, analysis and understanding of the respective accessibility standards.
* Knowledge of Microsoft Operating Systems (e.g. Windows 7/8/10/11)
* Knowledge of MS Office productivity, communication & collaboration technologies (e.g. MS Office/Copilot/Teams etc.)
* Effectively demonstrate teamwork skills, problem solving skills, initiative and integrity
* Excellent English language proficiency and good interpersonal communication skills.
Privacy statement
The BDO network is coordinated by Brussels Worldwide Services BV (BWS). By providing personal information during the application process, you consent to BWS processing your personal data for the purpose of treating your application, evaluating your candidacy, and contacting you about the position for which you have applied. We also may process your personal data to:
Evaluate you for any open positions throughout the BDO network.
Generate general statistics.
Inform you of any other job opportunities.
You also agree that we may share such data with BDO firms and service providers, if relevant to this job application.
BWS does not collect ‘sensitive’ personal information except when voluntarily provided by the candidate as part of the application.
If you voluntarily provide sensitive personal information as part of your application, you consent to the use of that information by BWS for legitimate business purposes and the transfer and storage of such information to and in BWS databases.