Simon Acres Group are working with a well established builders’ merchant, seeking a Senior Sales Assistant to join their Maidstone branch. Salary: £25,000 - £28,000 Working Hours: * Week 1: Monday to Friday – 07:00 to 17:00 * Week 2: Monday to Friday – 07:00 to 17:00 Saturday – 08:00 to 12:00 Key responsibilities: * Deliver excellent customer service via telephone, email, and face-to-face interaction. * Build strong relationships with customers to encourage repeat business. * Identify and resolve customer issues efficiently and professionally. * Proactively seek out new sales opportunities to maximise branch sales and margin. * Maintain accurate administration and follow company procedures at all times. * Liaise with supplier representatives when required. * Keep up to date with product knowledge to enhance service delivery. * Collaborate with colleagues to share customer/project information and identify cross-selling opportunities. * Be security-conscious to prevent theft or loss of company goods. * Maintain high health & safety standards, reporting any concerns appropriately. * Support team members and contribute positively to the branch environment. Ideal Applicant: * Proven experience in a trade counter or internal sales role (builders’ merchant background desirable). * Strong communication and interpersonal skills with a customer-first mindset. * Highly organised and able to work under pressure. * Confident working with internal systems and following set procedures. * Positive, enthusiastic, and driven to achieve targets. * Strong problem-solving skills and commercial awareness. * A team player with a proactive and hands-on approach. Apply now and speak with Dovile to find out more! Simon Acres Recruitment are acting as the employment agency for this position