Overview
Join to apply for the Sales Consultant role at Arnold Clark. This is a Product Consultant role at our Motorstore in Stourbridge with a strong focus on sales and customer service.
What’s the job?
You’ll be known as a Product Consultant at Arnold Clark, but your role will be heavily sales focused. This isn’t a traditional showroom role; you’ll use your customer service skills to help customers find the right car and build lasting relationships through the sales process. You’ll be with customers from their first visit through aftersales support, ensuring a great experience at every step.
From comfortable uniforms and staff benefits to a five‑day working week and a commission structure, we provide tools to succeed while allowing you to enjoy life outside work. You don’t need to be a car fanatic—just love helping people, have energy and enthusiasm, and be ready to rise to challenges.
On an average day, you’ll be:
* Helping customers find the right car based on their needs
* Delivering outstanding 5‑star service and going the extra mile
* Building and maintaining lasting relationships with customers
* Selling the appropriate packages (finance to servicing) with integrity
* Co‑ordinating vehicle order and delivery to keep everything running smoothly
* Meeting monthly sales and customer experience targets
* Working as part of a dynamic team to meet deadlines and keep promises
* Staying in touch with customers to offer a great aftersales experience
What we offer
* £25,500 with no company car or £23,500 with company car
* On target earnings of £35,000‑£40,000 with uncapped earning potential
* A flexible five‑day working week
* 33 days’ annual leave
* All the training you need to thrive in your role
* Private healthcare
* Life Assurance
* Generous retail discounts
* Maternity & Paternity packages
Skills and qualities you need
* Fantastic communication, organisation and people skills
* Bags of energy and enthusiasm
* Attention to detail and strong organisational skills
* A desire for a lasting and fulfilling career
* A full driving licence held for a minimum of 1 year
Our culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We celebrate collaboration, diverse perspectives and multiple approaches. We care about our employees and our communities, nurture talent and encourage ambition, and value people who take pride in their work. Our employees are at the heart of everything we do—inclusive in makeup, united in our goals. To find out more about Life at Arnold Clark, visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Motor Vehicle Manufacturing, Hospitality, and Retail
Note: This description reflects the responsibilities, qualifications and benefits of the role as provided by the employer.
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