Job Overview
We are seeking enthusiastic and reliable General Hosts (Event Crew) to join the team at Halloween Haunt Fest 2025, the UK's newest and most anticipated Halloween event. As part of our Event Crew, you will play a vital role in creating a safe, fun, and unforgettable experience for our guests. This position is perfect for individuals who enjoy working in fast-paced environments, thrive as part of a team, and have a passion for hospitality and guest services.
Duties
* Greet and assist guests, providing information and a welcoming atmosphere.
* Support Box Office and ticketing, ensuring smooth entry and queue flow.
* Host attractions, supporting scare actors and ensuring guest safety.
* Merchandise and retail sales, including handling cash and card payments.
* Bar and catering support, assisting with service and maintaining cleanliness.
* Cleaning and site maintenance, keeping all areas safe, organised, and tidy.
* Assist with setup and breakdown of event areas as required.
* Collaborate with team members to ensure smooth operations throughout the event.
* Handle guest issues promptly and professionally, maintaining a positive atmosphere.
Experience
* Previous experience in hospitality, customer service, or events is desirable.
* Excellent communication skills, both verbal and written, to engage with guests and colleagues.
* Ability to work flexible hours, including evenings and weekends.
* Proactive, reliable, and able to remain calm under pressure.
* Comfortable working outdoors in fast-paced, dynamic environments.
* Team-oriented with a "can-do" attitude.
Job Type: Temporary
Contract length: 14 days
Pay: £12.21 per hour
Expected hours: 16 – 40 per week
Benefits:
* Employee discount
* Free parking
* On-site parking
Work Location: In person