Job Description
Aftersales Leader
Evans Halshaw
Ford, Preston
The Flagship. The Opportunity. The Career-Defining Move.
If you're waiting for the role that puts you on the map - this is it. Our Evans Halshaw Ford Preston dealership, the undisputed flagship site of the Ford Division, is opening its doors to an exceptional Aftersales Leader. This opportunity doesn’t come around often. With a 30-ramp workshop covering car and commercial vehicles, 18 highly skilled Ford technicians, and one of the most recognised Ford operations in the country, this is your stage to lead, inspire, and deliver excellence at scale.
A Market-Leading Package
* Uncapped Realistic Potential Earnings Of £75,000+
* Company car
* Pension & life assurance
* Health care
The role: Own the Workshop. Lead the Team. Care for our Customers.
As the Aftersales Leader, you will take full command of the workshop, Service Advisor team, and Parts Operation. You’ll be the driving force behind performance, customer experience, and commercial success ensuring the site sets the benchmark for the entire division.
As Aftersales Leader, you’ll be responsible for:
* Ensuring all repair and warranty work meets strict Ford and company standards
* Maximising departmental performance via productive labour sales, parts margins, and value added product
* Full accountability for budgets, costs, and departmental KPIs
* Continually reviewing pricing strategies and ensuring compliance with all relevant legislation
* Leading, motivating, and developing your team with clear targets and expectations
* Maintaining an impeccable, safe working environment aligned with all H&S regulations
* Elevating customer experience to deliver market-leading CSI performance
What do you need to succeed?:
* We’re searching for a standout automotive aftersales professional — someone who combines commercial focus with a passion for people and customer service.
* Proven success in a workshop, service, or parts leadership role
* Excellent track record in target-driven environments
* A natural team leader who inspires others to exceed expectations
* Strong commercial acumen and understanding of key performance levers
* Deep knowledge of consumer and vehicle legislation
* A customer-centric mindset with a drive to deliver exceptional service every time
What we can offer you:
* Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
* Celebrate your special day with an extra day off on your birthday
* Our industry-leading Family Leave Policies ensure you’re supported when it matters most
* Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
* Take a paid day to volunteer and give back to a cause close to your heart
* We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
* Unlock your potential with tailored training and endless career growth opportunities
* Commute for less with our cycle to work scheme
* Access high street discounts to make the everyday a little more rewarding
* Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme
At Lithia UK, our growth is powered by our people:
As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.
Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.
We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: UK_resourcing@lithia.com. Our team will be happy to support you throughout every stage of the process.