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Product specialist

Cardiff
Surgical Science
Product specialist
Posted: 28 July
Offer description

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Join to apply for the Product Specialist role at Surgical Science

Surgical Science is the leading supplier of medical training simulators for surgery and imaging. Our training systems are used by medical training centres and institutions worldwide for practice, validation, and certification of students, surgeons, and medical doctors. The headquarters are in Gothenburg, with additional offices in Stockholm, Tel Aviv, Cleveland, Seattle and UK.

Surgical Science as Your Employer

Surgical Science is a global and continuously expanding organisation. You will be a part of a dynamic and creative environment. We make sure to make room for all employees to influence and contribute with their own experience and knowledge. We are confident that diversity is crucial for innovation and growth. Join a welcoming and open team!

Surgical Science provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.

Job Summary

We're looking for a driven and dynamic Product Specialist to support the full lifecycle of our cutting-edge simulation platforms, from pre-sales demos to post-sales training and support. The ideal candidate for this role will have a dynamic background in technical, clinical, or field training. Prior clinical experience is highly valued, thus allowing the candidate to liaise intelligently with the various medical/clinical and industry professionals we work with. The team operates in a high-energy, fast-paced, collaborative environment and requires an individual to be flexible, self-motivated and passionate about problem solving. They will be a natural teacher, fast learner, self-disciplined, with high technical capabilities.

Key Responsibilities

* Deliver on-site training and technical education for clinicians and end-users.
* Support sales and marketing teams (pre/post sale) through product demonstrations, training sessions, conferences, and strategic events.
* Build strong relationships with healthcare professionals of all levels.
* Understand internal processes and methodologies, gather feedback from the field in concise form and channel it to the relevant functions to facilitate constant improvement.
* Assisting customers and the Sales team when not traveling

Person Specification

Ideal candidates will be a confident communicator, a hands-on problem solver, and a natural teacher. The candidate will thrive in fast-paced environments and enjoy working across clinical, technical, and commercial domains.

We’re particularly interested in candidates with:

* A high degree of technical aptitude, ideally familiar with medical simulation or MIS technologies.
* A background in healthcare with clinical exposure.
* Able to handle multiple projects/tasks and shifting priorities independently with minimal supervision.
* Strong self-motivation, professionalism, and adaptability in multicultural, geographically distributed teams.
* Exceptional organisational, communication and presentation skills.
* Several years of experience in a similar role: Product Specialist / Clinical Product Specialist / Medical Device Sales / Field Sales / Product Trainer / Customer Success / Pre-sales / Post-Sales / Medical Simulation / Product Demonstration

Travel Requirements

* Up to 50–60% travel, both UK and international.
* Flexibility to support across regions, often at short notice.

Why Join Us?

* Work with innovative technology that saves lives and enhances medical training.
* Join a collaborative global team, passionate about improving healthcare outcomes.
* Competitive salary and benefits package

Apply today

If you think you would fit our awesome team and enjoy our work environment, apply as soon as possible as recruitment is ongoing. Let us meet and figure out together whether we are a match!


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Sales, Business Development, and Customer Service
* Industries

Software Development, Medical Equipment Manufacturing, and Hospitals and Health Care

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