Export Team Leader - Perth & Kinross I'm working with a well-established, international organisation that's looking to appoint an Export Team Leader to support their customer and export operations function. This role would suit someone who likes staying close to the day-to-day detail while also taking on leadership responsibilities and driving continuous improvement across processes, customer experience, and compliance. You'll play a central role in the business, collaborating with customers, internal departments, and global stakeholders to ensure operations run efficiently and effectively. KEY RESPONSIBILITIES Customer Service Operations * Lead the day-to-day customer service and export operations, maintaining direct contact with customers and internal stakeholders. * Oversee the customer complaint management process, including delegation, follow-up, and corrective actions. * Provide functional cover for customer service and export activities as required. Logistics & Export * Support the appointment and management of freight forwarders and logistics partners. * Arrange export certification, documentation, and commissions. * Manage and coordinate customs processes and export procedures across global markets, ensuring full regulatory compliance. Pricing Support * Support pricing enquiries within defined parameters and escalate where required. * Maintain accurate pricing records within the ERP s...