Job Type: Full time (Monday - Friday)
About Marley:
Were a friendly, dynamic and growing business looking for a new colleague to join our claims handling team. Were at the forefront of innovation in the UK Structural Warranty Insurance sector, where we provide claims management and loss adjusting services to insurer clients and our customers who may be experiencing a defect with their home.
Key Activities:
1. Manage all phases of the Latent Defect Insurance claim process to ensure that all tasks are completed efficiently and effectively. This will include but is not limited to:
2. Receive new claims.
3. Complete initial claim review within agreed timeframe.
4. Check all claim details to ensure information is accurate and complete. Identify and remedy any queries, discrepancies and/or omissions.
5. Make appropriate decision on claim validity, following approved guidelines.
6. If claim is rejected, prepare rejection letter for review by Claims Team Manager (CTM) and distribute to policyholder once approved.
7. If accepted, prepare case strategy rev...