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Product owner - ai service & ops

Northampton
Gamma Telecom
Service
Posted: 3 February
Offer description

Salary: £54,000 - 94,000 per year Requirements:

* Proven hands-on IoT experience or mobile expertise
* Experience developing a deep understanding of customer needs and translating them into clear requirements
* Technical competence combined with business and commercial awareness
* Excellent communication skills
* Knowledge of and experience in developing and prioritizing product backlogs
* Proficiency in analyzing data, forming theories, and developing action plans
* Strong stakeholder management skills with the confidence to challenge others appropriately
* Ability to manage a demanding workload and conflicting priorities
* Proven success in delivering high-quality products quickly and at scale
* Experience working in an Agile environment with multi-disciplinary teams
* Familiarity with tools such as Confluence, JIRA, Trello, Lucid, and Microsoft 365 suite
* Understanding of various agile artifacts and ceremonies, and effective collaboration with engineering teams
Responsibilities:
* Build, own, and maintain a transparent Product Backlog using tools like Jira
* Own the 1-n product backlog while collaborating with other POMs, Senior POMs, and Delivery & Design Director
* Define end-to-end user story maps and customer journey maps with key stakeholders
* Identify future development needs based on user insights
* Develop, maintain, and distribute Product roadmaps outlining planned work value outcomes
* Embed a culture of Product Discovery & Validation with end users, Technologists, and Channel/Sales teams
* Own and communicate our Delivery commitments while ensuring all dependencies are aligned
* Review and assess the impact of proposed changes, facilitating assessments of viable options
* Serve as a central point of reference for all product-related changes and communicate impacts clearly
Technologies:
* Confluence
* IoT
* JIRA
* Microsoft 365
* Mobile
* Office 365
* AI
* Support
* Network
* Product Owner
* ServiceNow

More:

At Gamma, we are a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide a wide range of voice, data, and mobile solutions across the UK, Germany, Spain, and the Benelux region, and are rapidly expanding with a focus on digital automation. Our inclusive and innovative culture thrives on collaboration and the belief that diverse perspectives make us stronger. We offer competitive benefits including 25 days of annual leave plus a birthday day off, enhanced parental pay, a contributory pension plan, and private medical insurance. This role is hybrid from our Manchester or Newbury office, requiring 2 days in the office.

last updated 5 week of 2026

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