Location: Greater Belfast | Hybrid Working
Salary: Competitive | Benefits | Career Progression
We're hiring a Service Delivery Manager for a leading NI organisation that's investing in digital transformation. This is a newly created, strategic position offering leadership, technical input, and a genuine opportunity to shape the future of IT operations.
Why Apply?
* Lead IT Service Desk and supplier delivery operations
* Stay hands-on with tech: Office 365, Active Directory, patching
* Manage the shift to Infrastructure as a Service (IaaS)
* Drive ICT security culture aligned to ISO 27001
* Mentor a small, high-performing internal support team
* Contribute to strategy, compliance, and governance
* Report to the Head of ICT and deputise as needed
You'll Bring:
* Experience as an IT Manager, Service Delivery Lead, or Infrastructure Manager
* A track record of supplier/vendor management and SLA/KPI oversight
* Broad infrastructure knowledge (Office 365, AD, patching, hybrid environments)
* Security awareness and ISO-aligned best practice implementation
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Apply now or contact our team to find out more.
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