The Role
We are looking for a highly organised and proactive Account Manger to play a critical role in ensuring the smooth operation of on boarding new netball players into our 'You Play Netball' leagues. The successful candidate will need to have excellent communication skills, in particular on the telephone, be great at problem solving and be able to think on their feet, as the role will cover all administrative tasks including coordinating with customers, umpires and venues.
The main duties include, but are not limited to:
* Registering new customers onto our automated website and assisting current customers.
* Communicating with our customers by both telephone and email.
* Regular liaison with current umpires and aiding in the recruitment of new umpires.
* Sourcing and negotiating bookings with new venues to ensure that our sessions run in key locations.
* Ensuring our bespoke in-house online CMS is updated in a daily basis.
* Responding to email queries.
* Adhoc tasks to support the Head of Department.
The successful candidate will need to possess the following attributes:
* Excellent telephone manner and communication skills.
* Good initiative and problem solving abilities.
* Adaptability and a willingness to take on new challenges.
Salary £25,000 - £28,000
Job Type: Full Time/Flexible
All applicants must be able to commute to our Head Office in Warwick
Benefits:
* Company Pension
* Flexitime
* On-site parking
Schedule: Monday to Friday
Language: English (required)
Licence/certification: Full UK Driving Licence (required)
Work Location: In person
Extras:
* Bonus Scheme
* Hours can be flexible