Job Title: Food and Beverage Manager Location: Ullapool Department: Food & Beverage Reports To: General Manager / Operations Manager Employment Type: Full-Time Salary: Competitive, based on experience Job Summary: We are seeking a proactive and experienced Food and Beverage Manager to lead and oversee all F&B operations in our 3-star hotel, including breakfast service, dinner service, café operations, and private functions. This hands-on role requires a strong leader who can manage a diverse team, maintain high service standards, and ensure smooth day-to-day operations—including split shifts and close downs. Key Responsibilities: Operational Leadership Oversee daily operations across breakfast, dinner, café, and function areas. Ensure smooth transitions between service periods and manage shift planning, including split shifts and close downs. Maintain high standards of cleanliness, presentation, and guest service throughout all F&B outlets. Team Management Lead, train, and motivate the F&B team to deliver exceptional service. Manage rotas, shift allocations, and staff performance. Support recruitment and onboarding of new team members. Guest Experience Ensure a warm, professional, and consistent guest experience across all F&B touchpoints. Handle guest feedback and resolve issues promptly and professionally. Collaborate with Front Office and Kitchen teams to ensure seamless service. Functions & Events Coordinate and manage private functions, weddings, and group bookings. Liaise with clients to ensure event requirements are met and executed to a high standard. Oversee setup, service, and breakdown of function spaces. Financial & Compliance Monitor budgets, stock levels, and supplier relationships. Ensure compliance with health & safety, food hygiene, and licensing regulations. Assist with menu planning, pricing, and promotions in collaboration with the Head Chef. Requirements: Proven experience in a supervisory or management role within hotel F&B operations. Strong understanding of breakfast, dinner, café, and function service standards. Excellent leadership, communication, and organisational skills. Ability to work flexible hours, including split shifts, weekends, and evenings. Knowledge of food safety, licensing laws, and health & safety regulations. Familiarity with POS systems and stock control procedures. Desirable: Formal hospitality or F&B qualifications. Experience in rural or destination hotels. Passion for local produce and Scottish hospitality. Benefits: Competitive salary and performance-based incentives. Staff meals and uniform provided. Opportunities for career development and training. Staff discounts on F&B and accommodation.