Who We Are
Fuelled by passion, KAYALI was founded in 2018 by beauty mogul and fragrance fanatic, Mona Kattan. Translating to ‘my imagination’ in Arabic, KAYALI provides a modern fragrance experience inspired by Mona’s rich Middle Eastern heritage and the art of layering scents to help you create your mood; where sharing scents is a ritual and smelling good is both an act of goodwill and self-love. Mona collaborates with some of the world’s most renowned perfumers and sources the finest ingredients to create unique juices that are infinitely memorable, long-lasting, and cruelty‑free. Each luxurious fragrance is an ode to true craftsmanship and tells a special story, from the addictive notes to the multi‑faced jewelled bottles.
Our Mission
To make everyone feel like the diamond they are! To build a global community of fragrance lovers through the power of scent and by providing them with the most innovative & luxurious fragrances, education and sharing our Middle Eastern fragrance rituals with the world.
Customer Experience & Selling
* Deliver a luxury, personalized service to every customer.
* Guide customers through Kayali’s scent families, layering techniques, and brand storytelling.
* Support the counter in achieving daily and monthly sales targets.
* Maintain a strong understanding of product benefits, innovation, and brand DNA.
* Participate in ongoing training to refine selling and fragrance education skills.
* Confidently communicate the Kayali brand message and visual identity.
Operational Support
* Support stock checks, replenishment, and tester upkeep.
* Maintain merchandising and hygiene standards throughout the counter.
* Assist with operational tasks to always ensure counter readiness.
* Support in-store events, sampling activity, and masterclass moments.
* Drive traffic through proactive customer outreach and traffic‑stopping.
Requirements
* Minimum 1 year of retail experience within beauty, fragrance, or luxury.
* Strong interpersonal and selling skills with a passion for fragrance.
* Confident, energetic, and comfortable approaching new customers.
* Organized, reliable, and able to work in a fast‑paced retail environment.
* Ability to work weekends, late nights, and peak periods as required.
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