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Equipment Stores Senior Therapy Support Worker
The closing date is 22 February 2026
We are excited to announce we have an opportunity for a Band 3 Senior Therapy Support Worker to work within our onsite equipment stores, based at Alexandra Hospital, Redditch and support our county wide equipment delivery and fitting service.
You will support the recently integrated Physiotherapy and Occupational Therapy services by completing equipment fitting visits for patients in the acute ward setting and be responsible for the maintenance and replenishment of our equipment buffer stock at Alexandra Hospital.
We are looking for a highly motivated individual that will be able to demonstrate a safe and effective patient centred approach to care. You need to be professional, self-motivated with excellent communication skills and the ability to work autonomously.
Main duties of the job
You will be responsible for managing a referred caseload from the therapy service across both Worcester and Redditch sites and will be required to conduct visits to patients’ properties across the county to fit equipment to promote activities of daily living as delegated by the Therapy teams and to support patient discharge. You will receive regular supervision from highly skilled and knowledgeable therapists and will be provided with full training for the post.
The post offers many opportunities to grow and develop your skills, you will be an active member of our Patient Equipment Review Group and contribute to services developments as part of the group. We also have opportunities to support our Band 3s and Band 4s through degree apprenticeships to become qualified Occupational Therapists and Physiotherapists!
This is a full-time post working core hours across Monday to Friday, part-time and flexible working can be considered. The post includes working Bank Holidays on a rota basis and there will be an expectation of 7 day working in the future.
For further information, please contact either Natalie Morris (Therapy Service Lead for Acute & General Medicine) on natalie.morris20@nhs.net or Beverly Phillips (Therapy Service Lead for Elective Orthopaedics) on beverley.phillips6@nhs.net.
About us
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester.
Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.
Job responsibilities
Job Purpose:
To take responsibility for the management of the therapy equipment store, this includes ordering of stock, stock control, minimising losses and ensuring that the ward therapy staff have the equipment they require at the right time to support patient mobility, function and safe discharge from the acute hospital.
The post requires attention to detail to ensure that equipment provided to patients is correctly recorded and matched to the community database system.
Working hours will be dependent upon the service provided within each speciality, this may include 7 day working, working contracted hours within an extended daily pattern.
Key Clinical Duties
* To manage the therapy equipment store at Alexandra Hospital Redditch
* To check stock levels of equipment across the various therapy sub stores on a regular basis.
* To order therapy equipment in order to maintain stocks using a computerised ordering system (iproc)
* When ordering stock to ensure that orders are placed with our most competitive suppliers in line with trust procurement policies.
* To take delivery of therapy equipment from the community store and match orders with receipts
* To monitor overdue orders and chase suppliers where appropriate
* To distribute therapy equipment to the appropriate sub stores and wards across the hospital site.
* To monitor levels of patient information leaflets in respect of therapy equipment and ensure adequate stocks at all times
* To decontaminate and re-issue or return used therapy equipment to the community store
* To operate a system of stock control to minimise losses and ensure that stock remains secure at all times
* To input data into the community store computerised system so that items are designated to specific patients on discharge.
* To action H&S equipment alerts, identifying if we have stock relating to recalls and managing actions or returns appropriately
* To undertake any other duties necessary or directed, commensurate with the level of the post, to ensure the smooth running of the services.
Person Specification
Qualifications
* Functional Skills (level 2) or Maths & English GCSE (grades 9-4 or A*-C)
* National Care Certificate
* AND
* 3 A-Levels or Health and Science T-Level or equivalent level 3 qualification(s)
* OR
* A level 3 apprenticeship (e.g. Senior Healthcare Support Worker apprenticeship (or other level 3 qualification pathway)
* OR
* Equivalent clinical experience/expertise within an AHP profession underpinned by theoretical and practical experience
* A relevant further education qualification e.g. BTEC (Therapy Support Worker) or NVQ 3 in Healthcare or equivalent
* Evidence of attendance at healthcare related course e.g. Dementia awareness, stroke specialist seating.
Experience
* Proven experience as a Therapy Assistant/or equivalent working with different patient groups/conditions
* Evidence of work using a wide range of therapy related skills
* Experience of working in an acute/healthcare setting with direct patient contact
* Evidence of relevant self-development
* Experience working in groups
* Experience of using/fitting adaptive equipment
Other Job Requirements
* Right to work in the UK/Valid Visa
* Ability to meet the physical, emotional and challenging demands of the role.
* Ability to meet the moving and handling requirements of the role
* Able and willing to work contracted hours over 7 days, extended daily hours pattern
* Able to contribute to the Therapy Service weekend/Bank Holiday rota.
* Able to fulfil the travel requirements of the post Full driving licence and access to a vehicle which can be used to fulfil the needs of the job
* Able and willing to commute between sites.
Personal Attributes
* Evidence of enthusiasm and commitment to the role in Worcestershire.
* Able to maintain confidentiality and professionalism
* Evidence of appropriate personal attributes e.g. responsible, reliable, flexible, well-organised, initiative
* Professional manner and appearance
* Evidence of team working
* Ability to problem solve
Knowledge and Skills
* Knowledge of basic aims and principles of Physiotherapy and Occupational Therapy
* Effective and appropriate written and verbal communication/interpersonal skills
* Broad based competencies in therapy related skills
* Aware of importance and need for CPD
* Evidence of patient handling skills
* Health and Safety awareness
* Ability to manage own workload and time e.g. delivery slots
* Ability to work within established procedures and policies e.g. lone working policy / Therapy community visits policy
* Understanding of professional, legal, and clinical governance issues
* Previous experience of electronic patient records
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Worcestershire Acute Hospitals NHS Trust
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