Are you a natural host with charm, presence, and a love for great service? Do you thrive on making people feel at home, while keeping things running smoothly behind the scenes? If so, we'd love to hear from you.
At Artist Residence Penzance, we're a 20-bedroom boutique hotel, restaurant, and bar with a laid-back, bohemian spirit. We're on the lookout for a House Manager - someone who's as comfortable leading the floor with a big smile as they are doing a cash-up, taking reservations, or making a great coffee.
The Role
This is a full-time position with a mix of shifts (7am–4pm or 2pm–close). As House Manager, you'll be the heartbeat of the hotel:
* Hosting with warmth and creating a welcoming, buzzing atmosphere for guests.
* Running smooth FOH and bar shifts with confidence and charm.
* Supporting on reservations and ensuring smooth guest check-ins and check-outs.
* Driving sales naturally through great service and genuine engagement.
* Handling the practical side too – cash-ups, daily reports, ordering, and keeping standards high.
* Working independently at times while also leading and motivating the team.
About You
* Strong F&B background (bar, restaurant, maitre d', host, or similar).
* Confident, charismatic, and always smiling - guests love being around you.
* Organised, reliable, and calm under pressure.
* A true all-rounder - equally happy serving drinks, hosting tables, or jumping on reservations.
* Sales-savvy, with the natural ability to create energy and encourage guests to stay for "one more."
* Flexible and happy to cover a variety of shifts, including weekends.
Why Join Us?
At Artist Residence, we do things a little differently. We're a home-from-home for guests and team alike – relaxed, soulful, and always full of character. As part of our family, you'll get:
* Competitive pay & tips
* Staff meals on shift
* Discounts on food, drink, and hotel stays across all Artist Residence locations
* Career growth opportunities within an independent, creative hospitality group
* A fun, supportive team in a one-of-a-kind setting by the Cornish coast
If you've got the energy, presence, and passion to bring our spaces to life, we'd love you on the team.
Job Types: Full-time, Permanent
Pay: From £31,000.00 per year
Ability to commute/relocate:
* Penzance TR18 4AW: reliably commute or plan to relocate before starting work (preferred)
Experience:
* Hospitality management: 2 years (preferred)
Work Location: In person