IncomeProtection Cover if you're off sick continuously for 26 weeks or more, Company Days Off in Addition to Annual Leave, Private Medical Insurance, Worldwide Travel Insurance, Discounted Gym Membership, Professional Development + Membership support, where required by the role, Support for your Continuing Career
Contract Type:
Permanent
Hours:
Full time
Disability Confident:
No
Closing Date:
22/04/2026
About this job
We’re Arc Legal and we’re a specialist provider of ancillary insurance products.
Part of the global AmTrust Financial group, we have more than 20 years of experience and as experts in our field, we are obsessed with delivering high quality ‘bespoke’ products and excellent customer service.
We are looking for two Claims Advisors to join our team, based out of our Brierley Hill office on a hybrid basis.
You’ll be responsible for assessing and progressing legal expenses claims while supporting customers throughout the process.
* Reviewing and assessing new legal expenses claims
* Determining whether claims fall within policy coverage
* Liaising with solicitors to monitor claim progress
* Providing clear, supportive customer updates by phone and email
* Managing and progressing your own caseload
* Ensuring claims are handled efficiently and fairly
Qualifications: Whether you’re a recent graduate (law degree or otherwise), currently in a trainee or junior role, or have experience in claims, insurance, or customer service, if you bring strong communication skills and resilience, we’d love to hear from you.
Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
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