Receptionist - Mon-Fri 9.00am - 2.00pm
Main Duties
* Greet and Welcome Visitors: Warmly greet visitors, clients, and employees, and direct them to the appropriate person or department.
* Manage Front Desk: Ensure the reception area is clean, organized, and presentable at all times.
* Answer and Direct Calls: Professionally answer, screen, and forward incoming phone calls.
* Handle Correspondence: Manage incoming and outgoing mail, emails, and packages.
* Visitor Management: Maintain visitor logs, issue visitor badges, and ensure security protocols are followed.
* Meeting Coordination: Schedule and prepare meeting rooms, including setting up AV equipment and arranging lunches and refreshments.
* Administrative Support: Perform general clerical duties such as photocopying, scanning, and filing.
* Office Supplies: Monitor and order office supplies to ensure inventory is maintained.
* Customer Service: Provide basic information about services, office hours, and company policies.
* Health and Safety: Assist with health and safety procedures, including conducting weekly fire alarm tests.
* Kitchen Supplies and Toiletries: Manage inventory and ordering of kitchen supplies and toiletries.
* Staff ID: Issue and manage staff identification badges.
* Calendar of Events: Maintain and update the office calendar of events.
* Assist with Facilities Queries: Provide support for facilities-related queries and issues.
* Fire Warden: Act as a fire warden, conducting regular fire drills and ensuring compliance with fire safety regulations.
* Raising Purchase Orders: Raise and process purchase orders for office supplies and services.
* Security Safe and Keys: Manage the security safe and keys, ensuring proper access and security protocols.
Skills and Knowledge
* Minimum of 2 years’ experience in a receptionist and customer facing role.
* Excellent communication skills (written and verbal).
* Works well in a team as well as independently.
* Strong organisational skills.
* Ability to prioritise workload.
* Keen eye for detail.
* Tackle ad-hoc tasks efficiently