We are delighted to present an opportunity for an experienced Claims Handler to join a growing team in Leeds. This is a customer-focused role where you'll be responsible for delivering exceptional claims services to clients. Your expertise as a Claims Handler will ensure that each claim is managed professionally and efficiently from start to finish, while adhering to industry best practices.
Key Responsibilities:
* Manage claims across multiple products, including but not limited to Property, Employers & Public Liability and Motor Fleet.
* You will be responsible for your own caseload with cases of varied complexity and values.
* Maintain an efficient diary system for claims and ensure follow-ups are conducted as needed.
* Provide claims information and reports to the broking department and clients as required.
* Acknowledge new claims to both clients and insurers, keeping clients informed throughout the process to ensure the best outcomes.
* Generate claims MI and reports when required.
Experience & Skills:
* You will be an experienced Claims Handler, whilst it's preferred you have commercial experience, we can also consider those from a personal lines background.
* You will demonstrate strong negotiation and influencing skills to ensure the best outcome for your clients.
* Highly organised with excellent time management and attention to detail.
* Positive, proactive attitude with a natural ability to problem-solve and multitask.
* Strong communication skills, both verbal and written.
This opportunity is office based, with the opportunity for 1 day WFH after successful completion of your probation. You will benefit from the supportive culture and knowledge of colleagues, within a vibrant and inclusive environment. If you like an active social calendar, this is the place to be!
You'll have access to an in-house training team, as well as support and funding towards professional qualifications.
As the company continues to expand, there will be plenty of opportunities to get involved in a variety of exciting projects.