Keep rail services moving in a fast-paced control centre role. Manage crew, respond to disruption, and deliver real-time operational updates across UK & France. Ideal for organised, calm problem‑solvers with strong communication skills and flexibility to work shifts.
French Speaking Operations Controller (3 roles)
Salary £42,543 per annum. Perm role. Shift Pattern - 2 Earlys/2 Lates/2 Nights - 4 Days Off.
Why join our client?
* Dynamic, fast-paced environment
* Key role supporting international rail operations
* Opportunities to develop within rail control and operations
* Collaborative and supportive team culture
Key Responsibilities
Crew Controller
* Allocate drivers and crew to services in real time
* Manage absences and arrange cover to maintain operations
* Communicate with UK and French crews
* Optimise crew utilisation alongside Operational Duty Managers
* Produce space time graphs and forecasts during disruption
* Ensure compliance with working rules and elevate issues
* Support service delivery through crew and stock adjustments
* Respond to operational requests from internal teams
Information Controller
* Monitor rail services using control systems
* Identify causes of delays and service issues
* Communicate updates to internal teams and external partnersLog delays, changes and operational events
* Manage platform updates and rake allocations
* Issue SMS updates across service stages
* Maintain accurate digital records and logs
About You
* Educated to A Level or equivalent
* Strong English communication and intermediate French (B2+)
* Excellent attention to detail
* Calm and effective under pressure
* Flexible to work 24/7 shift patterns
* Full driving licence
Desirable: Experience in a rail or control centre environment.
Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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