Job Description
Role: Property Repairs & Maintenance Manager
Location: Hybrid – 3 days onsite
Start Date: ASAP
Overview
We are seeking an experienced Property Repairs & Maintenance Manager to lead and manage a team of technical staff delivering high-quality repair and maintenance services across our housing portfolio. This role is key in ensuring our properties are safe, well-maintained, and compliant, while providing excellent customer service to residents.
The successful candidate must have prior experience working within a local authority housing or property services environment, with extensive knowledge of building construction, property maintenance, contractor management, and performance monitoring.
Key Responsibilities
* Lead, manage, and support a team of technical staff responsible for:
* Responsive repairs (urgent & non-urgent)
* Disrepair case management
* Damp and mould prevention/remediation
* Void property works
* Cyclical maintenance programmes
* Capital investment works
* Oversee and coordinate the delivery of services through a range of external contractors, ensuring compliance with contracts, budgets, timescales, and quality standards.
* Drive performance management across all workstreams, monitoring KPIs and ensuring continuous improvement.
* Provide strong technical expertise in building construction, diagnosing complex repair issues, and implementing cost-effective solutions.
* Work collaboratively with internal departments, external partners, and contractors to deliver a high-quality, customer-focused service.
* Ensure compliance with statutory and regulatory requirements relating to housing, property maintenance, health & safety, and building standards.
* Manage budgets effectively, ensuring value for money and efficient use of resources.
* Lead on service improvements to ensure the organisation is proactive in tackling disrepair, damp, and mould.
Essential Requirements
* Extensive knowledge and proven experience in building construction, property maintenance, and housing repairs services.
* Demonstrable experience of managing technical teams and contractors across multiple workstreams.
* Strong track record of performance management, compliance monitoring, and partnership working.
* Previous experience working within a local authority environment.
* Excellent communication, leadership, and stakeholder management skills.
* Ability to manage budgets and ensure cost-effective service delivery.
* Strong understanding of health & safety, housing legislation, and regulatory compliance.
* Basic DBS clearance (or willingness to obtain prior to start).
Desirable
* Professional qualification in Building Surveying, Construction, or related field (e.g., RICS, CIOB, HNC/HND).
* Experience of managing disrepair cases within a legal framework.
* Experience in delivering capital works or major investment programmes.
Offer
* Hybrid working – 3 days onsite / 2 days remote.
* Opportunity to lead on high-impact property services within a local authority.
* Immediate start available.