Pets at Home is seeking an Operational Readiness & Hypercare Lead for a 12-month FTC to support a significant cloud-based practice management system project. Youll work closely with teams to ensure a smooth transition and operational success, focusing on service quality and improvements. An ideal candidate will have experience in service management, strong communication skills, and a solutions-focused mindset. The role offers flexibility and a chance to make a lasting impact on service delivery.
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