Customer Service - Full Time - Inverness High Street
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more...........
Flexible Working
Work hours that fit around you and life’s surprises.
Employee Assistance Programme
Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.
Employee Assistance Programme
Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.
discounts
Travel
Enjoy staycations or trips abroad with discounts on travel fares.
skills
Gain Transferrable Skills
Whether you’re full-time or part-time, your role here will teach you skills for life.
discounts
Groceries & Food
Employee meal discounts at work along with discounts on groceries at major supermarkets.
Emotional Health Support
Supporting your mental and emotional wellbeing and coping with life events.
Emotional Health Support
Supporting your mental and emotional wellbeing and coping with life events.
Meals at Work
You can choose food from our restaurant menu on your break and can even try the latest promotions.
Meals at Work
You can choose food from our restaurant menu on your break and can even try the latest promotions.
discounts
Discounted Gym Memberships
Stay fit and healthy with discounts on gym memberships.
MEET THE McD's TEAM
MEET THE McD's TEAM
Crew Member
"There’s always support as you’re doing the role."
Transcript
Shift Leader
"You have the opportunity to develop and progress, McDonald’s has such a great training programme and has supported me to become a Shift Leader."
Transcript
Customer Experience Leader
"McDonald’s help me do the job I do by letting me be myself."
Transcript MEET THE McD's TEAM
Customer Service - Full Time - Inverness High Street
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