CareTech Community Services established in 1993 has 250 services with continuous growth with new developments/services. CareTech Community Services is a national provider of support for people with complex and challenging behaviours associated with autism, learning disabilities, mental health illness and neurological conditions. We support people to live as independently as possible within their own homes and also in residential care. We are committed to providing the highest levels of care to our residents. To enable us to do this we need caring and dedicated professionals to deliver first class care. All applicants will be subject to satisfactory references and all employees are checked against the Disclosure & Barring Service (DBS). CareTech are proud to announce they are a Disability Confident Leader. Senior Service Manager (Complex Needs) Department: Adults North Location: Regional – travel required across Greater Manchester, Yorkshire, North Wales Salary: £45000.00 plus £3600.00 car allowance bonuses ‘Extraordinary Days, Every Day’ At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs. We are seeking an experienced Senior Service Manager (Complex Needs) to provide operational and strategic leadership across our Adults North services. This senior role supports individuals with learning disabilities, autism, mental health conditions and other complex needs to live safe, fulfilling and person‑centred lives. Key Responsibilities Oversee and support multiple supported living services Lead service development, start‑ups and transitions in partnership with Locality and New Business teams Ensure services meet or exceed CQC and regulatory standards Coach, mentor and develop Registered Managers, Service Managers and frontline teams Build strong relationships with commissioners, local authorities and professionals Manage budgets, risks, quality assurance and continuous service improvement Contribute to regional Senior Management Team discussions Lead or support complex HR investigations when required Essential Requirements Level 5 qualification in Health & Social Care (or equivalent) Management/Leadership qualification (Level 3) Experience as a CQC Registered Manager Multi‑site management experience within complex needs services Strong knowledge of person‑centred, trauma‑informed practice Experience with safeguarding, inspections and statutory authorities Financial and people management experience Full UK driving licence and access to own vehicle Skills & Attributes Strong leadership, communication and decision‑making skills Calm, resilient and values‑driven Passionate about empowering people with complex needs High standards of integrity, professionalism and accountability Additional Information Flexible working required, including occasional evenings/weekends Enhanced DBS required Commitment to safeguarding, equality and ongoing professional development What We Offer Recommend A Friend Bonus Free DBS Check Blue Light Card Stakeholder Pension Free Employee Assistance Programme Annual Employee Awards Evening Employee Recognition Schemes Ongoing training with clear career progression opportunities, including access to qualifications up to degree level CareTech Foundation - Opportunity to apply for family and friend’s grant Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day. About CareTech CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence. CareTech Community Services are proud to inform you that they are a Disability Confident Leader. Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days. Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010. Greater Manchester - Senior Service Manager [SYS-24957] North Yorkshire - Senior Service Manager [SYS-24957] South Yorkshire - Senior Service Manager [SYS-24957]