About the role As an Ear Wax Removal Technician at Scrivens, you’ll deliver essential hearing care services by performing safe and effective ear wax removal procedures. You’ll help improve our customers’ hearing health and overall comfort, making a direct and meaningful impact on their lives. We provide full training in microsuction and irrigation techniques, making this an ideal role for someone with a caring nature and a desire to develop in a clinical setting. Responsibilities Conduct ear health assessments and remove ear wax using safe, approved methods (e.g., microsuction or irrigation) Maintain accurate clinical records and adhere to BSA and company guidelines Educate customers on ear care and provide aftercare support Liaise with Branch Managers, Hearing Aid Audiologists and Hearing Care Assistants to ensure continuity of care Work across multiple branches as required, delivering community-based hearing support Uphold infection control standards and clinical best practices What we’re looking for We are looking for someone with a compassionate, customer-first mindset and strong interpersonal and communication skills. The ideal candidate will be willing to complete formal ear wax removal training if they are not already qualified. Previous experience in healthcare or hearing care is considered an advantage. Flexibility to work in a mobile capacity is essential, and a full driving licence is required. We also value attention to detail and a professional, team-oriented approach. What we offer Full clinical training and support Competitive salary and benefits Flexible working patterns Career progression opportunities within Scrivens Hearing Care The chance to make a visible difference in people’s hearing health 28 days annual leave including bank holidays Generous staff discount scheme