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Job Title
Staff Program Manager - Comac C919
Reporting To
GM, Business Unit
Work Schedule
Hybrid – Tewkesbury, GBR
Staff Programme Manager
Role Summary
The Staff Programme Manager for Comac C919 manages day-to-day execution and continuous delivery of Moog products in the production phase. This role is accountable for customer relationship management, meeting cost-to-plan targets, driving demand flow down to sites, resolving escalated issues, and coordinating cross-functional teams to ensure product quality, on‑time delivery and contract compliance through the full production lifecycle.
Core Responsibilities
* Production program execution: Manage program performance against production schedules, quality, cost and delivery targets.
* Customer account management: Act as primary customer contact for production issues, delivery coordination, routine commercial interactions and performance reporting; maintain high customer satisfaction and manage expectations.
* Cost‑to‑plan and financial performance: Drive cost‑to‑plan initiatives, support margin preservation actions, manage forecasts and report earned‑value/financial status.
* Demand flow down & site coordination: Translate program requirements into site‑level demand, lead demand flow down and ensure production sites have required planning, materials and capacity to meet program needs.
* Cross‑functional coordination: Coordinate manufacturing, supply chain, engineering, quality, test, logistics and sustainment to remove blockers and optimize throughput.
* Escalation & issue resolution: Own resolution of escalated production, supply or quality issues impacting program performance; lead root‑cause actions and corrective plans with stakeholders.
* Change & configuration control: Manage engineering change requests impacting production, ensure configuration control, and align stakeholders on implementation plans.
* Supplier & subcontractor management: Partner with the Supply Chain team to ensure monitoring of supplier performance, to drive on‑time delivery and quality recovery actions and support contractual remedies as needed.
* Compliance & safety: Partner with Quality team to ensure production activities comply with customer specifications, applicable regulatory standards, company policies and safety requirements; support audits and quality events.
* Reporting & governance: Produce clear, concise program status reports and decision packages for Program Director; participate in various internal programs reviews.
Key Deliverables / Success Metrics
* On‑time delivery and meeting production rate commitments.
* Achievement of cost‑to‑plan targets and acceptable cost/schedule variance.
* Successful demand flow down with minimal site disruptions and material shortages.
* Timely resolution of escalations and measurable reduction in repeat issues.
* Low production quality non‑conformances and high first‑pass yield.
* Strong customer satisfaction and adherence to contractual commitments.
Core Skills & Competencies
* Program & schedule management: Understanding of IMS, MS Project or equivalent and EVM basics.
* Technical understanding: Ability to lead technical trade‑offs with engineering teams.
* Communication & stakeholder management: Clear communicator with strong customer‑facing and cross‑functional collaboration skills.
* Risk & issue management: Proactive identification, escalation and mitigation of risks and issues.
* Negotiation: Practical experience in commercial negotiation and supporting contractual actions.
* Decision orientation: Data‑driven, accountable and results‑oriented.
Reporting & Organizational Context
* Reports to: Program Director
* Interfaces: Typically leads and coordinates with cross‑functional team members (engineering, supply chain, manufacturing, quality, finance, legal & contracts). Direct interface with Site Program Managers and customer representatives.
Minimum Qualifications
* Typically, Bachelor’s degree in engineering or business.
* Minimum of ten (10) years of professional work experience, preferably in aerospace and engineering.
* Minimum six (6) years of Program Management work experience.
* Project Management Professional certificate is a plus.
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