As Assistant Care Manager, you will manage the day‑to‑day delivery of care services within a designated Extra Care scheme. Ensuring residents receive safe, high quality care tailored to their individual needs, enabling them to live well with dignity and autonomy. You will create and regularly review personalised care plans with new and existing residents, their families, stakeholders and carers, ensuring they meet the needs of each resident and comply with regulatory requirements and standards. Overseeing the scheduling of rotas, providing adequate and efficient resourcing for all shifts with a focus on value for money. You'll be data driven, monitoring the performance and quality of care services, identifying and managing risks effectively. Customer service skills are a must, as first point of contact for our residents, families and partner agencies, you will ensure residents feel heard, supported and trust that any requirements are addressed as a priority.
Qualifications
* Proven management/supervisory experience in care services
* Strong understanding of care planning and safeguarding
* Strong understanding of regulatory requirements, including CQC standards
* Experience of managing and scheduling staff rotas
* Excellent organisation and problem solving skills
* Level 4 Lead Practitioner in Adult Care or equivalent, or willing to work towards if not held
Shift Pattern
Alternate weekends; available within the week between 07:00 and 19:00. Potential emergency cover required for all shifts: 07:00-14:00, 14:00-22:00 and 09:00-19:00.
Benefits
* Blue Light Card discount
* Holiday trade scheme
* Occupational Sick Pay
* Occupational Maternity Pay and more
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