The University The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and the Department Durham University Business School, one of the longest established business schools in the UK, is a multi-disciplinary School characterised by academic excellence, internationally-rated research and superb student support services. The School's diversity and international standing is reflected in the student intake (with over 110 nationalities); accreditation by AACSB, AMBA, and EQUIS; and high positions in the UK and European Business School rankings. Further information on the School can be found at http://www.dur.ac.uk/business/. The Business School hosts the editorial office of the Journal of Management Studies (JMS). JMS, which is governed by the Society for the Advancement of Management Studies (SAMS), is a leading international academic journal. It has one of the highest impact factors in management and business studies and is listed in the Financial Times' top 50 journals. The JMS editorial office is responsible for the publication of the Journal of Management Studies and handles well over 1,500 submissions per year. In addition, the office organises events and workshops worldwide and promotes the Journal's activities and published papers on social media. It also provides administrative support to the Society for the Advancement of Management Studies. The postholder will work as an integral part of the Editorial Office team, focusing on the processing of JMS submissions from initial submission through to acceptance. They will maintain an up-to-date knowledge of editorial processes and ensure these are reflected in current practice and documentation. They will also coordinate with internal and external stakeholders on annual journal processes such as the Editorial Review Board, Strategic Advisory Board, and awards. The postholder will be a key point of contact for enquirers, authors, and reviewers, and will provide a professional and efficient administrative service for the Journal of Management Studies and its governing organisation, SAMS. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: • You'll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days. The University closes between Christmas and New Year. • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions. • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16. • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme. • We offer all staff the opportunity to take part in volunteering activities to make a difference to the local community. • Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers). • If you are keen on advancing in your role or career, we have a genuine passion for developing our colleagues from qualifications to IT skills, courses and apprenticeships. • We offer generous pension schemes with varying contribution amounts to help you plan for your future. Discover more about our total rewards and benefits package here. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply What you need to demonstrate when you apply To be considered for this role, here are the skills/experience we're looking for: Qualifications/Experience 1. Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or equivalent experience. 2. Experience of working in a busy office environment delivering front line administrative services or having relevant qualifications for the role. 3. Experience of managing time to meet deadlines and working under pressure without compromising on quality. Skills/Abilities/Knowledge 4. Good spoken and written communication skills and the ability to develop effective working relationships, both internally and externally. 5. Good digital skills including experience in using digital devices and apps including the internet, email, digital communication tools and Microsoft 365 applications, digital booking systems. 6. Committed to continuing professional development. 7. Ability to solve problems and resolve straightforward issues yourself and as part of a team. 8. Ability to provide advice and guidance to a range of colleagues and customers. Desirable Criteria 9. Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines without compromising on quality. 10. Experience of working in academic publishing or an editorial office. 11. Experience of dealing with international stakeholders. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV • A covering letter which shows examples of how you meet all of the essential criteria within the Person Specification and where possible the desirable criteria. Contact details If you would like to have a chat or ask any questions about the role, Margaret Turner (Managing Editor) would be happy to speak to you, please contact her at m.c.turner@durham.ac.uk Typical Role Requirements Here are the kind of activities that you'll be asked to undertake and ways in which you'll be expected to operate. Service Delivery • Show a commitment to equality, diversity and inclusion, and the University's values. • Provide an excellent and timely service to internal and external stakeholders • Use your experience and problem-solving skills to resolve routine issues relevant to your role such as editorial process queries and provide information and updates to help your team find solutions. • Collect, organise and record data and information accurately and provide reports as required. • Ensure data integrity and accuracy across the editorial service, providing reports to senior colleagues. • Promote positive wellbeing arrangements which benefit you and your team. • When carrying out your role, use and apply relevant professional and regulatory standards e.g. data protection and COPE standards when managing data. • Use standard office-based devices and applications such as Outlook, Word, Excel and Powerpoint to deliver services. • Remain fully apprised of changes to process and maintain up-to-date guidance on standard operating procedures followed by the team. • Arrange meetings for other team members and external stakeholders when appropriate. • Undertake occasional national and/or international travel. • Work occasional weekends or evenings. Teamwork • Resolve queries and respond to requests for information and advice and bring any complex issues to the attention of more experienced team members. • Help your team organise and provide administrative services that support key activities such as the annual awards and Editorial Review Board refresh, undertaken within your service and contribute to team planning activities. • Identify opportunities and contribute to decisions on improvements to services delivered by the team. • Help your team ensure that products and services are adapted in response to feedback and to meet changing demands. Communication/Liaison • Seek feedback from internal and external stakeholders on their requirements from your service to ensure that their reasonable expectations are being met. • Record information e.g. changes to Editorial Review Board status and respond to queries which you receive. • Liaise with internal and external stakeholders to ensure that services are being delivered in an efficient and collaborative way. • Liaise with internal and external stakeholders to plan the delivery of services and events. • Provide support for meetings, working groups and committees, such preparing and sending documents for meetings, drafting reports and taking minutes. • Any other reasonable duties. Useful links If you would like further information, you may find the following will help: Society for the Advancement of Management Studies: http://www.socadms.org.uk/ Journal of Management Studies: https://onlinelibrary.wiley.com/journal/14676486 Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. MATERNITY COVER Appointment to this post is fixed term to cover the substantive post holder's maternity leave and is not anticipated to be extended. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.