Role: Data Centre Manager
Division: Data Centre Solutions
Location: Bath, UK
CBRE Data Centre Solutions (DCS) delivers fully integrated real estate, facilities and technology solutions for data centre owners, occupiers, and investors across the globe.
As a dedicated business line within CBRE, DCS is dedicated to solving complex challenges within every stage of the data centre lifecycle.
Whether you are looking to develop, build, buy, sell, or manage and modernise one data centre or an entire portfolio, DCS can help your priorities succeed with certainty.
CBRE Data Centre Solutions (DCS) is part of the Global Workplace Solutions division, which provides integrated solutions across large multi‑discipline property portfolios.
We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to clients.
We encourage new ways of working, driving innovation, whilst always living to our RISE values.
Respect Integrity Service Excellence.
Purpose of the role
* To provide Risk Mitigation to the assets/systems identified within the contractual scope and ensure all environmental conditions are maintained always with regard to critical building systems.
* To ensure Planned Preventative Maintenance (PPM) plans are in place and the services required are delivered to that plan.
* Ensure all reactive and breakdown works to all M&E Systems, Building Fabric and infrastructure within the confines of the building compound are completed promptly.
* To effectively supervise the day‑to‑day operation of the shift teams to ensure the effective and efficient operation of the site's M&E systems.
* To lead our on‑site Data Centre Operations team, ensuring delivery excellence of a business.
* Accountability for meeting or exceeding contracted SLA's in this high availability environment in the delivery of Critical Engineering and Facilities Management services.
* Responsibility for rigorous adherence to all Quality Health & Safety measures to ensure the safety of the teams on site always.
* Through effective change control procedures ensure that all works are carried out to the required specification, time and costs, and that all required commercial agreements are in place for a critical 24/7/365 operating environment for a key customer.
Key responsibilities are as follows:
* Review and advise on clients Opex & Capex budget.
* Act as the focal point for Client queries relating to the Building, M&E Systems and infrastructure as directed by the client.
* Own the Planned Preventative Maintenance Plan and ensure it is carried out in line with task schedules and industry best practices.
* Supervise the team in accordance with CBRE procedures and policies, including holiday/absence cover.
* Ensure efficient and effective operation, maintenance and repair of the site's M&E Systems, Building Fabric and infrastructure.
* Complete regular inspections of the Building Fabric, M&E Systems and infrastructure to ensure that the client's assets are maintained in accordance with manufacturer guidelines and industry best practice.
* Comply with and maintain records for CBRE ISO 9002 Quality Management System to support the client with accreditation to ISO standards.
* Prioritise and delegate reactive and Planned Preventative Maintenance tasks to the shift team to ensure optimum levels of service delivery are achieved.
* Ensure that Planned Preventative Maintenance is advising the Operations Manager on labour levels.
* First‑line supervise Specialist Service Contractors, including induction and signing off and actioning minor works listed on service report sheets in accordance with the MSA.
* Utilise the client CMMS to monitor staff performance and ensure service delivery.
Skills, Knowledge and Experience
* IT literate in MS Office and systems management software.
* Management experience dealing with sub‑contractors and supply chain partners.
* Ability to coordinate and manage multiple works, end‑to‑end across a diverse and complex site.
* Experience in a previous Data Centre environment.
* Strong quantitative and technical skills.
* Awareness of health, safety and compliance.
* Excellent organisational skills to plan the use of people and resources to meet deadlines.
* Strong interpersonal skills with the ability to communicate effectively, influence and coordinate others.
* Ability to monitor and control budgets.
* Strong communication and negotiation skills to manage expectations across internal and external stakeholders.
* Experience in Building Maintenance training (e.g., BMS).
* Experience in CAFM systems.
Person Specification
* Remain calm under pressure.
* Confident in making decisions and following up with action, achieving objectives by motivating and working through others.
* Continuously pursue high standards, embrace change, recognise improvement opportunities, and learn from experience.
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