Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: experience in a customer-facing or operational support role experience of records management and information systems including good IT skills (Microsoft Office, including Excel) to be a good team player to have a proactive, solution-focused approach to problem solving to have good stakeholder management and customer service skills Criteria for all other applicants are: Experience in a facilities & business services environment knowledge of health & safety, fire & security procedures experience of records management and information systems including good IT skills (Microsoft Office, including Excel) excellent communication skills to be a good team player to have a proactive, solution-focused approach to problem solving to have good stakeholder management and customer service skills high attention to detail with effective time and workload management Facilities & Support Services Co-ordinatorRunnymede and Ankerwycke is an open access National Trust site with significant history containing memorials and linked with modern pieces of art, connected by new access pathways. The Lutyens designed lodges hold the Office and Tea Room on the estate.You'll be required to support occasional weekend working as part of a rota within the team, this will be flexible and on operational demand (likely to be one weekend every 4-5 weeks in a cycle). You will also need to work some bank holidays.This is a busy place, there’s a lot going on and you’ll find that no two days are the same. Generally, you’ll be supporting day-to-day operations, and be the first person that people see when they come into the office. Your advice and experience will be sought after by others beyond the office team, including volunteers.You will be co-ordinating the maintenance of the historic Lutyens offices and be hands on when the need arises for maintenance of the artworks. There will be an element of outdoor working as part of this role.You’ll be a champion of best practice when it comes to business support and will confidently challenge the status quo when you think there’s a better way of doing something.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 30 November 2025 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 167803IRC167803Old WindsorPermanent p/t (30 hrs pw)Ends: Nov 30th Important notice In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy. ;Do you have brilliant organisational skills, an enthusiastic hands-on approach and love working with people to uphold a high standard of presentation and service? We have just the role for you as Facilities and Support Services Co-ordinator at Runnymede.The advertised salary is inclusive of an Outer London weighting allowance of £3,315 per annum (Prorated if you’re part-time)Runnymede, North Lodge, Old Windsor, SL4 2JLCompliance.Eligibility to Work in the UK13.74 per hour