Company description:
ClearCourse
Job description:
Implementation Engineer
Based: Waterlooville
Business Unit: Swan Retail / EPOS Bureau
Reports to: Implementations Lead
Are you a hands-on technical professional who loves problem-solving, setting up systems, and seeing customers get the most out of their technology? If you enjoy variety, autonomy, and collaborating with a supportive team, this could be the perfect next step in your career.
We're looking for an Implementation Engineer to join our Operations team at Swan Retail/EPOS Bureau. This is a key customer-facing role where youll help deliver hardware and software setups, configure systems, and make sure our retail and hospitality customers get a seamless, stress-free onboarding experience. No two days are the same. One day youll be configuring servers or staging hardware, and the next you may be on-site ensuring a smooth installation.
If youre technically minded, organised, and eager to learn, youll fit right in.
What youll be doing
1. Carrying out a mix of hardware setup, configuration, and software installation
2. Supporting both internal teams and external clients with implementation queries
3. Managing your own workload and completing tasks within agreed timeframes
4. Documenting processes and m...